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-   -   FTP checks are not coming on time -- Why? (http://archives1.twoplustwo.com/showthread.php?t=436646)

omaha hi lo king 06-26-2007 08:13 PM

FTP checks are not coming on time -- Why?
 
Again i would like to address Full Tilt here on there check sending policy. This is now the third time for me where my check has not come in a timely fashion. First time they said it was sent but it never came after a long wait and many e mails they said it was never sent because they got a new check distributor. I amnot sure if this is the case again but i hope that they are honest i would appreciate that a lot more. I will give them there 15 days but that sounds like a ridiculous amount of time.
No the sky is not falling but this is not a good practice by them. I hope I am wrong and the checks are sent out but when this many people (over 20) that have said they have waited over 15 days it is not a good sign.
LET'S GET OUR ACT TOGETHER THERE. Checks and cashing out is one of the most important things a site offers. If this continues this leaves us with just pokerstars.
FTP DOUG FTP SEAN anything you can tell us will definitely be helpful. This is not the first time this has happened.

Grey 06-26-2007 09:28 PM

Re: FTP CHECKS ARE NOT COMING ON TIME--WHY?
 
[ QUOTE ]
Thank you for contacting Full Tilt Poker Support.

Upon reviewing your account, I can see the mentioned check was processed
on June 13. Please keep in mind that checks are delivered by USPS mail
and average 15 business days for delivery (from the time of your
withdrawal request: 1-3 days processing and 3-7 days delivery time).
Business days are Monday through Friday with the exception of bank
observed holidays. Delivery times to destinations outside the
Continental United States will vary.

Since it's only been 6 business days, it may take a few extra days for
the check to arrive. Please contact us again within the next couple of
weeks if you do not receive the check.

We appreciate your patience. If there's anything else we can
assist you with, please let us know.

Regards,

Erica
Full Tilt Poker Support


[/ QUOTE ]

Still waiting...

How hard is it to mail [censored]?

Jeffmet3 06-26-2007 10:10 PM

Re: FTP CHECKS ARE NOT COMING ON TIME--WHY?
 
When I request a check, I get it within 7 days of when I put in the request.

It then clears instantly at my bank.

I've got nothing but great things to say about FTP withdrawals by check so far.

dp13368 06-26-2007 10:16 PM

Re: FTP CHECKS ARE NOT COMING ON TIME--WHY?
 
[ QUOTE ]
When I request a check, I get it within 7 days of when I put in the request.

It then clears instantly at my bank.

I've got nothing but great things to say about FTP withdrawals by check so far.

[/ QUOTE ]

QFT just received my last one a few days ago.

omaha hi lo king 06-26-2007 10:27 PM

Re: FTP CHECKS ARE NOT COMING ON TIME--WHY?
 
[ QUOTE ]
[ QUOTE ]
When I request a check, I get it within 7 days of when I put in the request.

It then clears instantly at my bank.

I've got nothing but great things to say about FTP withdrawals by check so far.

[/ QUOTE ]

QFT just received my last one a few days ago.

[/ QUOTE ]

WHEN DID YOU REQUEST IT?

omaha hi lo king 06-26-2007 10:28 PM

Re: FTP CHECKS ARE NOT COMING ON TIME--WHY?
 
My checks are very inconsistent. either they come in 3 or 4days or don't come at all. I still think there might now be a processor issue.

sublime 06-26-2007 10:29 PM

Re: FTP CHECKS ARE NOT COMING ON TIME--WHY?
 
[ QUOTE ]
When I request a check, I get it within 7 days of when I put in the request.

It then clears instantly at my bank.

I've got nothing but great things to say about FTP withdrawals by check so far.

[/ QUOTE ]

this was my line also....until this past one which has now doubled my usual wait time.

Jerry D 06-26-2007 10:49 PM

Re: FTP CHECKS ARE NOT COMING ON TIME--WHY?
 
Here is why:

By playing online poker you are participating in an endavour that the FBI and the current US administration consider illegal. The FBI has recently said that ANYONE playing online poker in the US is committing a crime. The sites still operating in the US are under extreme and intense pressure by the Republican justice dept. In this environment it shouldn't be suprising that there is difficulty in transferring money back and forth. There will only be more check delays and confusion from all sites unless the US situation is resolved favorably for online poker players. At least we can still play at a few sites in the US, but who knows for how long unless this situation is resolved.

prodonkey 06-26-2007 10:51 PM

Re: FTP CHECKS ARE NOT COMING ON TIME--WHY?
 
lol

MotorBoatingSOB 06-26-2007 10:53 PM

Re: FTP CHECKS ARE NOT COMING ON TIME--WHY?
 
Can the people in this thread who have said that they recently received checks from FTP please give more details (ie, dates and delivery method) for their check withdrawals?

Dennisa 06-26-2007 11:09 PM

Re: FTP CHECKS ARE NOT COMING ON TIME--WHY?
 
I requested a check on May 18, still not received. Yesterday they told me to wait an extended period of time for a stop payment for the above check. Then I can request a new one. If I ever receive a check I estimate it will take more than 70 days. Never had to wait more than a week for 4 different sites in 7 years.

Moneyline 06-26-2007 11:15 PM

Re: FTP CHECKS ARE NOT COMING ON TIME--WHY?
 
I requested a check in May and it still has not arrived. I got a message two weeks back that they didn't send the check out because of a clerical error. They gave me $50 to apologize and resent the check, saying it would be here in 10 business days. The 10 days are almost up, and I was counting on this money to pay my quarterly income taxes.

What's especially awesome about this is that I also requested a check from WSEX at the same time so I could make doubly sure that I'd be able to pay my taxes on time, and that hasn't gotten here either.

NFuego20 06-26-2007 11:16 PM

Re: FTP CHECKS ARE NOT COMING ON TIME--WHY?
 
Honestly, this is getting to be the equivalent of expecting a paycheck from an employer and not receiving it. If my check doesn't show up in 5 days, then fine. But if it's going to take 10 or more, an explanation would at least be nice. Do I have to sell off my investment portfolio just so I have enough liquid cash to live? This is getting ridiculous. One check is 28 days outstanding. The only explanation on that one was they encountered a "technical error".

sublime 06-26-2007 11:20 PM

Re: FTP CHECKS ARE NOT COMING ON TIME--WHY?
 
i just wish they would say something. i could live with "sir for xxxx reason it will take double the time to process your payout". instead you get nothing and get to sit and wonder if your check was even sent in the first place.

NFuego20 06-26-2007 11:28 PM

Re: FTP CHECKS ARE NOT COMING ON TIME--WHY?
 
Yeah I agree sublime. It's not having a clue of when to expect it that's killing me right now. The response on Full Tilt's end just seems ignorant of any knowledge of what is going on. I honestly feel like if I just sat back and patiently waited, the check could never come and I'd never hear from them again.

I want to hear some sort of explanation. At least if I have some reason to believe there will be a delay, I can plan around it. I'll be the first to admit, I'm extremely paranoid at this point. After what happened with getting Neteller funds frozen, I'm not taking anything for granted. As of right now there is $6000 outstanding, not to mention I'm ready to make another withdrawal on top of that. For me, this has gone beyond the amount of money that I consider to be no big deal. This is months of hard work and effort. I'd like to cash in on it, literally. Even if it were a small sum of money, it wouldn't be any different. Players are entitled to receive whatever funds they have in a somewhat timely manner.

cat923 06-27-2007 12:30 AM

Re: FTP CHECKS ARE NOT COMING ON TIME--WHY?
 
Mine arrive in about 1 week. No problems.

aislephive 06-27-2007 12:34 AM

Re: FTP CHECKS ARE NOT COMING ON TIME--WHY?
 
[ QUOTE ]
Mine arrive in about 1 week. No problems.

[/ QUOTE ]

MICADOO 06-27-2007 12:51 AM

Re: FTP CHECKS ARE NOT COMING ON TIME--WHY?
 
Bogdog is having the exact same issues and customer service was giving the same no idea excuses. Bodog was great with Western Union payouts till they lost their WU payment processor two weeks ago. After getting the same check in the mail BS from Bodog customer service "well can't say when, but it takes maybe 20 business days" I sent an email to Calvin Ayre, being I'm a very large player on Bodog in both poker and sports betting and was asked in February to be on the "Player Advisory Board". I threaded the response I got in this forum a few pages back. It all seems to boil down to payment "check" processors for these sites. Every site has had to find new processors because the old ones are afraid of the UIGEA. The current processors are unwilling to send large amounts of payouts per day, only a small amount , I've been told. With the rush to get the money to all sites WSOP 12k winners it has slowed the process even more. I.E. transactions over 10k red flag the transaction to the US govt. The UIGEA got slipped in last year "because terrorist's can send money to terrorist's here via online gaming sites" BULL CRAP!!! No MR. Frist, PartyPoker and Neteller did not fund 9/11, Western Union f'n did!!! I truly fear the loss of all payment processors for checks could happen if the UIGEA is not repealed. One suggestion I floated,is to pay us with prepaid visa debit cards that we could also use to fund accounts too. That is being explored currently and will hopefully be a way to get paid faster. If you don't live in the US you still got NETELLER for payouts in days or even hours. Only US players are having issues with the major sites, and believe me PokerStars will start slowing check payouts soon too. Oh to live in Europe or Australia. What the govt doesn't realize is that winning online players bring a ton of money into the US economy from the cash we get from the foreign donks we crush and we f'n spend it!!

I don't about you guys, but with the UIGEA, TAXES, and IRAQ, I've freakin had it! Give my dam money and I'm moving to Austraila.

To clarify the issue on the FBI and online poker, it IS NOT ILLEGAL TO PLAY ONLINE POKER IN THE US, IT'S ILLEGAL TO PROCESS PAYMENTS FROM AN OFFSHORE GAMING SITE TO THE US.If it was illegal then the FBI could round up everyone in VEGAS the next two weeks. lol. You can walk into the lobby of any FBI or Justice Dept. office, pop open you're laptop, and log on to stars, start playin a lil 100/200 and all they can do is tell you to leave. I'll do it for ya if you don't believe me.

NFuego20 06-27-2007 01:04 AM

Re: FTP CHECKS ARE NOT COMING ON TIME--WHY?
 
Guys, we have four people contributing to this thread right now just throwing out the general comment that you get your checks within a week and there are no problems. Could you provide a little bit more detail? When I requested a check at the end of April, that check arrived within a week also, and I had no complaints. However, a lot of people who have requested checks within the past month have had some serious problems. My checks were requested on May 29, and June 13. Have any of you requested checks in a similar timeframe?

MICADOO 06-27-2007 01:33 AM

Re: FTP CHECKS ARE NOT COMING ON TIME--WHY?
 
[ QUOTE ]
Guys, we have four people contributing to this thread right now just throwing out the general comment that you get your checks within a week and there are no problems. Could you provide a little bit more detail? When I requested a check at the end of April, that check arrived within a week also, and I had no complaints. However, a lot of people who have requested checks within the past month have had some serious problems. My checks were requested on May 29, and June 13. Have any of you requested checks in a similar timeframe?

[/ QUOTE ]

1. They are non US players posting.
2. They work for FT
3. Their day job is with the FBI/Justice Dept. lol
4. They got a $100 or less payout.
5. They don't know how lucky they are right now.

Jerry D 06-27-2007 02:20 AM

Re: FTP CHECKS ARE NOT COMING ON TIME--WHY?
 
Yes everyone knows it isn't correct according to the current law, but the FBI issued a statement saying ALL online poker is ILLEGAL in their eyes my friend.

Since you don't believe me, why don't you go to their website and see what they have to say:

http://www.fbi.gov/page2/june07/gambling060607.htm

Like the part whre they say betting on virtual card games (poker) is ILLEGAL in the US according to the FBI. Those are the facts. And they BRAG about taking down Neteller and say as a US Player you could lose all your money when the FBI freezes all the assets of a poker site. I love Republican justice departments.

MICADOO 06-27-2007 02:24 AM

Re: FTP CHECKS ARE NOT COMING ON TIME--WHY?
 
[ QUOTE ]
Yes everyone knows it isn't correct according to the current law, but the FBI issued a statement saying ALL online poker is ILLEGAL in their eyes my friend.

[/ QUOTE ]

Yes my friend I have seen that statement too, but they cannot enforce it because enforcement has been ruled illegal by the US courts based on the location of servers.

jkpoker 06-27-2007 03:13 AM

Re: FTP CHECKS ARE NOT COMING ON TIME--WHY?
 
You also have to look at the fact these things are getting mailed.

Letters get lost fast specially when it is something important.

Ive worked for a shipping company and i know first hand how often something gets sent even overnight air can take 3 days. And when its that unimportant box sent ground its always right on time.

mj2 06-27-2007 03:20 AM

Re: FTP CHECKS ARE NOT COMING ON TIME--WHY?
 
[ QUOTE ]
[ QUOTE ]
When I request a check, I get it within 7 days of when I put in the request.

It then clears instantly at my bank.

I've got nothing but great things to say about FTP withdrawals by check so far.

[/ QUOTE ]

this was my line also....until this past one which has now doubled my usual wait time.

[/ QUOTE ]

Grey 06-27-2007 04:38 AM

Re: FTP CHECKS ARE NOT COMING ON TIME--WHY?
 
http://img296.imageshack.us/img296/9995/untitledrj5.jpg

Sometimes I really [censored] wonder.

sublime 06-27-2007 08:46 AM

Re: FTP CHECKS ARE NOT COMING ON TIME--WHY?
 
emalied support got the 15 business day crap. i am almost certain after 15 business days i wont have my check. just a gut feeling.

Jeffmet3 06-27-2007 09:01 AM

Re: FTP CHECKS ARE NOT COMING ON TIME--WHY?
 
[ QUOTE ]
[ QUOTE ]
Guys, we have four people contributing to this thread right now just throwing out the general comment that you get your checks within a week and there are no problems. Could you provide a little bit more detail? When I requested a check at the end of April, that check arrived within a week also, and I had no complaints. However, a lot of people who have requested checks within the past month have had some serious problems. My checks were requested on May 29, and June 13. Have any of you requested checks in a similar timeframe?

[/ QUOTE ]

1. They are non US players posting.

I live in NY

2. They work for FT

Nope

3. Their day job is with the FBI/Justice Dept. lol

Nope

4. They got a $100 or less payout.

$5000

5. They don't know how lucky they are right now.

Not from any of my checks.



[/ QUOTE ]

THEE_LIONN 06-27-2007 09:03 AM

Re: FTP CHECKS ARE NOT COMING ON TIME--WHY?
 
my check took about 2 months and then it bounced at the bank =( ...week later everything fixed

eleventy 06-27-2007 10:06 AM

Re: FTP CHECKS ARE NOT COMING ON TIME--WHY?
 
[ QUOTE ]
http://img296.imageshack.us/img296/9995/untitledrj5.jpg

Sometimes I really [censored] wonder.

[/ QUOTE ]


This does solve your problem with cashing out..

sublime 06-27-2007 10:15 AM

Re: FTP CHECKS ARE NOT COMING ON TIME--WHY?
 
grey what is the blue line?

tangled 06-27-2007 11:24 AM

Re: FTP CHECKS ARE NOT COMING ON TIME--WHY?
 
[ QUOTE ]
Yes everyone knows it isn't correct according to the current law, but the FBI issued a statement saying ALL online poker is ILLEGAL in their eyes my friend.

Since you don't believe me, why don't you go to their website and see what they have to say:

http://www.fbi.gov/page2/june07/gambling060607.htm

Like the part whre they say betting on virtual card games (poker) is ILLEGAL in the US according to the FBI. Those are the facts. And they BRAG about taking down Neteller and say as a US Player you could lose all your money when the FBI freezes all the assets of a poker site. I love Republican justice departments.

[/ QUOTE ]

OK, but how does this relate to op's question?

augie_ 06-27-2007 11:34 AM

Re: FTP CHECKS ARE NOT COMING ON TIME--WHY?
 
[ QUOTE ]
grey what is the blue line?

[/ QUOTE ]

sklansky bux

bobbyi 06-27-2007 11:40 AM

Re: FTP CHECKS ARE NOT COMING ON TIME--WHY?
 
WHERE IS MY MONEY?!

omaha hi lo king 06-27-2007 01:43 PM

Re: FTP CHECKS ARE NOT COMING ON TIME--WHY?
 
FACT= OBVIOUSLY THERE IS A PROBLEM WITH CHECKS FROM FULL TILT WHEN THIS MANY PEOPLE ARE HAVING PROBLEMS GETTING THEIR CHECKS THEN THE SITE OR THE BANK IS HAVING A PROBLEM. HONESTY IS NOT FULL TILT'S COMMON POLICY SO I CAN SAY THIS MUCH FOR CHECKS IN MAY AND JUNE ABOTU 3/4 OF PEOPLE HAVE NOT RECEIVED IT AND IF YOU WAIT THE 15 DAYS THEY TELL YOU TO WAIT 70 SO THEY CAN PUT A STOP ON IT. THIS IS GETTING OUT OF CONTROL.

Ron Burgundy 06-27-2007 01:47 PM

Re: FTP CHECKS ARE NOT COMING ON TIME--WHY?
 
Every time you masturbate, your check takes one day longer.

mattw 06-27-2007 02:00 PM

Re: FTP CHECKS ARE NOT COMING ON TIME--WHY?
 
omaha,

you know that FTP has lots of issues. you posting in all caps will not solve the problem and makes you look like a newbie which you are. i also think you are on tilt. i suggest playing at a more reputable site like PS.

i think you will eventually get your money. gl.

mattw 06-27-2007 02:10 PM

Re: FTP CHECKS ARE NOT COMING ON TIME--WHY?
 
[ QUOTE ]
Every time you masturbate, your check takes one day longer.

[/ QUOTE ]

ron, you constantly display your mean spirited stupity. did you know that cardcounter0 got banned for the same. i look forward to the day you are gone.

omaha hi lo king 06-27-2007 02:14 PM

Re: FTP CHECKS ARE NOT COMING ON TIME--WHY?
 
will my money come probably. but the wait time is unacceptable. the inconsistency and treatment that i have received is not of a quality site. I play on both pokerstars and full tilt but like tilt better(rakeback) but this is my 3rd problem. It never ends there. 70 days for a check is a joke

omaha hi lo king 06-27-2007 02:15 PM

Re: FTP CHECKS ARE NOT COMING ON TIME--WHY?
 
and by the way i am journeyman not a newbie. HA

ktulu22 06-27-2007 02:17 PM

Re: FTP CHECKS ARE NOT COMING ON TIME--WHY?
 
Dont understand how you guys can blame the site. They would have your money to you 30 seconds if it was up to them.


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