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-   -   Pot Awarded to Wrong Player... ONLINE!! (Pacific) (http://archives1.twoplustwo.com/showthread.php?t=461398)

Roadstar 07-26-2007 01:50 PM

Pot Awarded to Wrong Player... ONLINE!! (Pacific)
 
My dad is a casual micro-micro stakes NL player who just had a pot awarded to his opponent with the losing hand! WTF?! I prob played close to 500K hands and never once experienced something like this (although I don't play on pacific poker).

Dad's email to pacific:

At about 11.36 pm Pacific time on July 25/2007,(Eastern time 2.36 am on July 26), I played at table Bahia Cooler NL 1c2c and was holding pocket Jacks when the board had a pair of eights. It was wrong that the pot $1.90 was given to the looser Vbopp holding AK only. Hand #2074484024

Pacific's response:

Dear xxxx,

Thank you for contacting 888.

First of all, I truly apologies for the clear error made in the hand you
have provided us with.

I am unsure of why the software will pay the winnings of $1.93 to your
opponent who only had a pair of 8s. Where as you had two pairs of 8s
and Jacks; please note that I have forwarded this matter to the relevant
department to review and work out any hiccups with the software.

In the mean time please accept a credit of $2 to your account for the
inconvenience caused by this error.

XXXX, I hope that this can go some way to prove that at Pacific Poker
we are dedicated to dealing with all issues in the same professional
manner, and that we are prepared to act responsibly and fairly in
judging any issues that are raised.

It is a pleasure to have you as a member and we look forward to
assisting you in the future again.


Kind regards,
Desrie.G
Member Support Representative
support@pacificpoker.com
www.888.com

Wow you gotta be [censored] kidding me here...

ALLEN BOND 07-26-2007 01:55 PM

Re: Pot Awarded to Wrong Player... ONLINE!! (Pacific)
 
Rigged, obv.

ment52 07-26-2007 01:56 PM

Re: Pot Awarded to Wrong Player... ONLINE!! (Pacific)
 
[ QUOTE ]
In the mean time please accept a credit of $2 to your account for the
inconvenience caused by this error.

[/ QUOTE ]
At least they handled it perfectly.

DMoogle 07-26-2007 02:01 PM

Re: Pot Awarded to Wrong Player... ONLINE!! (Pacific)
 
Wow, that's a serious problem

Nina 07-26-2007 02:19 PM

Re: Pot Awarded to Wrong Player... ONLINE!! (Pacific)
 
Woohoo! Two bucks!

Jzo19 07-26-2007 02:22 PM

Re: Pot Awarded to Wrong Player... ONLINE!! (Pacific)
 
post the HH...

dersl 07-26-2007 02:30 PM

Re: Pot Awarded to Wrong Player... ONLINE!! (Pacific)
 
[ QUOTE ]
post the HH...

[/ QUOTE ]

[Phill] 07-26-2007 02:51 PM

Re: Pot Awarded to Wrong Player... ONLINE!! (Pacific)
 
[ QUOTE ]
Woohoo! Two bucks!

[/ QUOTE ]

Thats more than the pot itself.

El_Hombre_Grande 07-26-2007 03:01 PM

Re: Pot Awarded to Wrong Player... ONLINE!! (Pacific)
 
Wow. Kinda makes me worry when I'm mad multitabling and i don't even see the outcome.

Roadstar 07-26-2007 03:01 PM

Re: Pot Awarded to Wrong Player... ONLINE!! (Pacific)
 
Obv he doesn't have any poker tracking software. I'll ask though. Can't you just type in the hand history number to see for yourself? (I don't play on pacific FYI)

[ QUOTE ]
post the HH...

[/ QUOTE ]

liquidboss 07-26-2007 03:11 PM

Re: Pot Awarded to Wrong Player... ONLINE!! (Pacific)
 
This is a little disconcerting if you play on Pacific. If it happened once it's likely it has or will happen again.

MaddyBerg 07-26-2007 03:15 PM

Re: Pot Awarded to Wrong Player... ONLINE!! (Pacific)
 
Not only were you awarded the pot, but 7 cents for the inconveniance. Time to move the ol' BR to pacific.

By-Tor 07-26-2007 03:16 PM

Re: Pot Awarded to Wrong Player... ONLINE!! (Pacific)
 
clearly it was a suicide king and they were wild.

your dad should appologize

Backspin20 07-26-2007 03:36 PM

Re: Pot Awarded to Wrong Player... ONLINE!! (Pacific)
 
computers dont make mistakes...people make mistakes
or somthing like that

boohaa12 07-26-2007 04:39 PM

Re: Pot Awarded to Wrong Player... ONLINE!! (Pacific)
 
no we cant type in hand # and look at your HH, but you should be able to request old HH's...

maybe at most another email to Pacific.. say just for laughs you want it etc

soah 07-26-2007 05:08 PM

Re: Pot Awarded to Wrong Player... ONLINE!! (Pacific)
 
This doesn't surprise me in the slightest. I remember plenty of instances in the past where the pacific software would totally [censored] something up, really major bugs like unregistering for a tournament and getting your money back, while still being registered for the tournament, etc.

lefty rosen 07-26-2007 05:30 PM

Re: Pot Awarded to Wrong Player... ONLINE!! (Pacific)
 
Pacific poker has serious programming flaws. I remember back in 03' they actually awarded split pots on quad boards when anybody holding an ace would play. I recall blind skipping and nonsense like that. Back when the games were ultra fishy 6+ to the flop at 2/4-5/10 I could put up with the site. But now that the site really isn't much fishier than other sites why play there? [img]/images/graemlins/confused.gif[/img] [img]/images/graemlins/blush.gif[/img] [img]/images/graemlins/shocked.gif[/img] [img]/images/graemlins/ooo.gif[/img]

DMoogle 07-26-2007 05:32 PM

Re: Pot Awarded to Wrong Player... ONLINE!! (Pacific)
 
[ QUOTE ]
Pacific poker has serious programming flaws. I remember back in 03' they actually awarded split pots on quad boards when anybody holding an ace would play. I recall blind skipping and nonsense like that. Back when the games were ultra fishy 6+ to the flop at 2/4-5/10 I could put up with the site. But now that the site really isn't much fishier than other sites why play there? [img]/images/graemlins/confused.gif[/img] [img]/images/graemlins/blush.gif[/img] [img]/images/graemlins/shocked.gif[/img] [img]/images/graemlins/ooo.gif[/img]

[/ QUOTE ]
I can't imagine it being anywhere CLOSE as tight as FTP and Stars are.

MaddyBerg 07-26-2007 05:43 PM

Re: Pot Awarded to Wrong Player... ONLINE!! (Pacific)
 
[ QUOTE ]
I remember back in 03' they actually awarded split pots on quad boards when anybody holding an ace would play.

[/ QUOTE ]
re-phrase plz?

xxx 07-26-2007 05:58 PM

Re: Pot Awarded to Wrong Player... ONLINE!! (Pacific)
 
[ QUOTE ]
[ QUOTE ]
I remember back in 03' they actually awarded split pots on quad boards when anybody holding an ace would play.

[/ QUOTE ]
re-phrase plz?

[/ QUOTE ]

Kristy Gazes was the program consultant.

link

ua1176 07-26-2007 06:07 PM

Re: Pot Awarded to Wrong Player... ONLINE!! (Pacific)
 
my roommate used to play on Pacific and would very occasionally (maybe only 3 or 4 times, but then, he didn't really play too much to begin with) see the flop cards before they were dealt.

so OP's story doesn't surprise me in the least.

PrimogenitoX 07-26-2007 06:15 PM

Re: Pot Awarded to Wrong Player... ONLINE!! (Pacific)
 
[ QUOTE ]
my roommate used to play on Pacific and would very occasionally (maybe only 3 or 4 times, but then, he didn't really play too much to begin with) see the flop cards before they were dealt.

so OP's story doesn't surprise me in the least.

[/ QUOTE ]

O RLY

CharlieDontSurf 07-26-2007 06:22 PM

Re: Pot Awarded to Wrong Player... ONLINE!! (Pacific)
 
my brother who is pretty smart and played on pacific once told me the exact same thing happened to him in a hand. I just assumed he was mistaken or an idiot...but now i kind of wonder.

Synergistic Explosions 07-26-2007 06:23 PM

Re: Pot Awarded to Wrong Player... ONLINE!! (Pacific)
 
[ QUOTE ]
[ QUOTE ]
my roommate used to play on Pacific and would very occasionally (maybe only 3 or 4 times, but then, he didn't really play too much to begin with) see the flop cards before they were dealt.

so OP's story doesn't surprise me in the least.

[/ QUOTE ]

O RLY

[/ QUOTE ]

Ghost images from previous flop most likely.

xxx 07-26-2007 07:02 PM

Re: Pot Awarded to Wrong Player... ONLINE!! (Pacific)
 
[ QUOTE ]
[ QUOTE ]
[ QUOTE ]
my roommate used to play on Pacific and would very occasionally (maybe only 3 or 4 times, but then, he didn't really play too much to begin with) see the flop cards before they were dealt.

so OP's story doesn't surprise me in the least.

[/ QUOTE ]

O RLY

[/ QUOTE ]

Ghost images from previous flop most likely.

[/ QUOTE ]

Yes, ghost images. sometimes it would show 1,2 or 3 cards.

TreyWilly 07-26-2007 10:43 PM

Re: Pot Awarded to Wrong Player... ONLINE!! (Pacific)
 
[ QUOTE ]
[ QUOTE ]
[ QUOTE ]
I remember back in 03' they actually awarded split pots on quad boards when anybody holding an ace would play.

[/ QUOTE ]
re-phrase plz?

[/ QUOTE ]

Kristy Gazes was the program consultant.

link

[/ QUOTE ]

Wow. Never saw this. Clears up a conversation that baffled me on Poker After Dark, though. Thanks for posting it.

str0kes 07-27-2007 06:32 AM

Re: Pot Awarded to Wrong Player... ONLINE!! (Pacific)
 
[ QUOTE ]
Kristy Gazes was the program consultant.

[/ QUOTE ]

Ha! What a spastic... I'd like to smash her head in, why the feck didnt he bet into the clown! And the way she goes on about it after the hand... ugh... I'm fuming

About Pacific, need to see the HH

Noodles. 07-27-2007 07:36 AM

Re: Pot Awarded to Wrong Player... ONLINE!! (Pacific)
 
This happened to me before too, on Pacific, like a year ago. Never played there since.

ycjason 07-27-2007 08:12 AM

Re: Pot Awarded to Wrong Player... ONLINE!! (Pacific)
 
a long time ago this happened to me in a tournament as well, I had a straight and lost to TP


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