Re: Ultimatebet dont give a [censored] about players?
 

I write a not so polite mail back to him

This wil definitely help solve your problem.
You deserve whatever happens to you. [img]/images/graemlins/mad.gif[/img]

Re: Ultimatebet dont give a [censored] about players?
 

Oh yea Green devil really good thinking of you to say I deserve what ever happens because I write a not so polite mail to the supporters who keep screwing me around?

So if they just wont ever fix my log in issue and I loose my 6k$ it is well deserved? Please go apply for a job as a supporter at UB. Your way of thinking really fit them.

Re: Ultimatebet dont give a [censored] about players?
 

Look, they dont know what is going on, how do you expect them to help you? Are they meant to magic up a super fix all answer?

I hope they tell you to go [censored] yourself and keep your money.

Re: Ultimatebet dont give a [censored] about players?
 

[ QUOTE ]
Look, they dont know what is going on, how do you expect them to help you? Are they meant to magic up a super fix all answer?

I hope they tell you to go [censored] yourself and keep your money.

[/ QUOTE ]

Two wrongs do not a right make.

Re: Ultimatebet dont give a [censored] about players?
 

And to Phill S.

The reason Im asking ppl not to play at UB is very simple. Yes it might be true that they are keeping my money safe while I have the log in issue, BUT that is how you look at it. In my situation I really dont look at it as my money being kept safe by UB, take a look.

- They are several days to reply to my complain about log in problem. In the mean time Im left totally in dark not knowing what the problem is.
- When they reply me, it is not with any help or solution but clearly just a standard answer they formed from the title I used in my original complain. Why do I think so? Because in my original complain to them my title said: Log in problem, attached the error massage I get.
If they read it, why would 2 of them ask me to take a new screenshot of it?
-Now that I have taken new screenshot and sent it to them I just get a reply to sit and wait dont know how long time it will take but they are looking in to it.

If you call this kind of behavior from support that handles cool cash that we are playing with ok you really need to learn abit more about custom service.

Re: Ultimatebet dont give a [censored] about players?
 

So nice of some of you to wish I loose my money without having done anything wrong.

Phill S how old are you? 10? I really hope so. If you are older then you seriously are retarded or something similar.

I do not expect UB or any other pokerrooms to respond to a problem ASAP with an answer or solution to a problem!!!!
What I DEMAND is to be treated like a customer. Yes Im the customer you are customer we are all customer WE FREAKING PAY FOR THEM TO HAVE BREAD ON THE TABLE.

So when I have a problem that I dont know how to fix and I adress the issue to them I demand them to review it carefully and give me feedbacks. None of this situation would have happend if only the custom support at UB had answered my complain fast and with an answer that made me feel like they are doing something with my problem.

Re: Ultimatebet dont give a [censored] about players?
 

LOOSER.
CRY BABY
MORON

Re: Ultimatebet dont give a [censored] about players?
 

PM me your username and password. I will see if i can log in from my end.
<font color="white">Don't actually do this. </font>

Re: Ultimatebet dont give a [censored] about players?
 

[ QUOTE ]
LOOSER.
CRY BABY
MORON

[/ QUOTE ]

ban pls

Re: Ultimatebet dont give a [censored] about players?
 

Talking trash to customer support agents probably isn't the way to get expedited service.