Re: Everest Poker closed my account - No idea why
 

tokeweed I think they did say in the beginning to wait a few business days like you said right?

Re: Everest Poker closed my account - No idea why
 

From: Everest Poker [poker_english@everestpoker.com]
Sent: Monday, May 28, 2007 09:31
To: XXXXXXXX@gmail.com
Subject: Your Everest Poker account has been restricted

Dear XXXXXXXX,

Thank you for playing at Everest Poker .Your security is important to us. For your protection, your player account has been restricted due to unusual activity. If you would like to resume using your player account, please contact our Customer Service Department via our Player Support Form

Kind regards,
Everest Poker Player Support Team

From: assistance-112XXXX@ask-ibs.com
Sent: Tuesday, May 29, 2007 11:56
To: XXXXXXXX@gmail.com
Subject: [Support #112XXXX] Verification Request

Dear XXXXXXXX,

Thank you for your inquiry. Your account has been temporarily suspended by our Operations Department. There will be no further debits and/or credits posted to your credit card or your preferred payment method and thus no winnings will be paid out. In order for us to consider reactivating your account we will need you to verify your account information.

Please provide us with clear, unaltered copies of these documents (please include a printed copy of the CHECK LIST below with your
correspondence):

- Driver's License(s) or Passport(s) (including photo and signature) for James XXXXXXXX

- A copy of a recent utility bill (gas, electric, telephone, etc…) displaying your name and billing address (please enter the type of utility bill you are sending)

- Screen shots of your XXXXXXXX@gmail.com MoneyBookers and
XXXXXXXXXXXXXX Click2Pay accounts clearly showing your name and
account number/email.


This is for security and identification purposes only.

We suggest you send your documents as scanned files via e-mail because
it is the fastest and most accurate method for us to receive them.
This will also expedite the review process.

Regards,
Customer Care Team


We are committed to providing you with never ending excitement and
fun. In order for us to better serve you and resolve this issue as
quickly as possible, please do not modify the subject line of this
message when you reply to this message.

From: assistance-112XXXX@ask-ibs.com
Sent: Friday, June 01, 2007 13:56
To: XXXXXXXX@gmail.com
Subject: [Support #112XXXX] Verification Request

Dear XXXXXXXX,

Thank you for providing us with the information requested. We have reviewed your case and your account has been reactivated. You are now able to make deposits or cashout your winnings.

Kind regards,
Customer Care Team


We are committed to providing you with never ending excitement and fun. In order for us to better serve you and resolve this issue as quickly as possible, please do not modify the subject line of this message when you reply.