Re: Full Tiltaments (part trois)
 

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Just got this email:

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Hello Kyle,

Thanks for writing in.

Our investigation into your account and related accounts are still
ongoing. While we did previously say it was nearing closure,
unfortunately there has been some delays with this matter, but we are
approaching an end point.

We certainly appreciate your patience with this situation, and will
update you pertinently as new information comes in.

Thank you for your cooperation and understanding.

Regards,

Kevin L
Security and Fraud
Full Tilt Poker

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What can I say? Full Tilt Poker is a class act.

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This is hard to believe, even for FT.

Re: Full Tiltaments (part trois)
 

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This is hard to believe, even for FT.

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Is it really? From where I sit, this looks like business as usual. I can't imagine ever opening an account there.

Re: Full Tiltaments (part trois)
 

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This is hard to believe, even for FT.

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Is it really? From where I sit, this looks like business as usual.

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Meh, FTP has been shady in the past, but this takes it to a whole new level. Doug said that my account and the other accounts would be unlocked by the support division, and Kevin said that they wouldn't be.

This is actually ridiculous.

Re: Full Tiltaments (part trois)
 

It's bad either way.

One way is that Doug was misinformed and it really hasn't been decided yet.

The other way is that Doug is correct that your account will be opened again shortly but they are still not doing that yet.
If it's gotten to the point where they can see that his account is fine and will be re-opened then WHY ISN'T THAT DONE IMMEDIATELY?!?!

And why is it only Doug that is somehow able to take the time to figure out what's actually happening and offer ANY kind of relevant communication to the customer?

Would Stars tell you something like this and then STILL keep your account frozen for another week or more?
It's really ridiculous and FT looks absolutely terrible for taking so long on this.
It appears everyone's account remained frozen due to one or two individuals not faxing in their identification stuff. That's pretty bad.

Re: Full Tiltaments (part trois)
 

Bob,

I don't even try to figure out what the hell goes on over there. It's too ridiculous at this point.

Re: Full Tiltaments (part trois)
 

Wow, Jesus Christ

Re: Full Tiltaments (part trois)
 

So, should I not deposit $20,000 into FTP in August as I have been planning?

Re: Full Tiltaments (part trois)
 

I was thinking of trying FTP instead of PokerStars for a change. Don't really want to withdrawing from PS and then depositing to FTP. Was going to ask if someone wants to trade PS$ for FTP$. Anyone think that's a good idea?????

lololololololololololololololololol

I guess I'll try UB.

--------Meow

Re: Full Tiltaments (part trois)
 

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So, should I not deposit $20,000 into FTP in August as I have been planning?

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Go ahead - we can use the money [img]/images/graemlins/smile.gif[/img]

Re: Full Tiltaments (part trois)
 

Hooray for me as my account is unlocked:

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Hello Kyle,

Thanks for writing back.

Firstly, we apologize for the communication delays that resulted in the
misunderstanding of your account status and related accounts.

We are reopening your account with one account restriction, this is that
you may only have transfer abilities up to a maximum of $50 per day.
Full Tilt Poker does not support, endorse, or encourage the type of
transfer history evidenced with your account.

Full Tilt Poker's player-to-player transfers are a privilege and should
not be conducted in the manner as expressed by your transaction history;
mainly for the purpose of bankrolling other accounts for various
gambling activities other than Full Tilt Poker's gaming.

While it is completely understandable that many players on the site use
player transfers to repay debts, bankroll other players, and the ilk, it
was the large-scale nature of the operation that raised eyebrows
regarding your account and all other related accounts.

In regards to your transfer-related accounts, these players will be
reopened if they have provided valid identification and proof of
address.

We greatly appreciate your patience and cooperation throughout the
course of this investigation.

Should you require anything else, please write back, and we will be more
than happy to assist you.

Best of luck at the tables.

Regards,

Kevin L
Security and Fraud
Full Tilt Poker

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