Re: Moneybookers
 

[ QUOTE ]
i was ready to send them whatever they wanted to get set up. that didn't bother me.

what's bothering me is that they haven't replied in 3 weeks. that's just horrible customer service.

[/ QUOTE ]

so call them - they have phone support u know

Re: Moneybookers
 

i am 4 years with them they are better from neteller for sure. the bad is the change to the support email which now is directly and not practical from the account.
the costumer service is sometimes slow

Re: Moneybookers
 

[ QUOTE ]

so call them - they have phone support u know

[/ QUOTE ]

they don't have a 1-800 that i can find. i'm in canada, so really my only option is an international call. the fact that they don't have 1-800 speaks volumes of their customer service

Re: Moneybookers
 

That is hardly uncommon. Most companies outside of NA do not offer 1-800.

Re: Moneybookers
 

i wanted to add the same visa to different MB accounts (yeah im donk).
my MB account are locked. is it possible to unlock both of them with upload from the same bankaccount?
what do u mean?
thx
chaos

Re: Moneybookers
 

I have had a similar experience with Moneybookers still waiting for a respose from an email I sent two weeks ago.
Seems essential to the online wallet company's to have poor customer service.

Re: Moneybookers
 

whats are yours transactions limits? has anyone removed the transaction limit? that limit is so annoying.

Re: Moneybookers
 

yeah, they are "famous".
i sent some money, used the same bankaccount, if it will work, i let u know in a few days. [img]/images/graemlins/wink.gif[/img]
maybe i'll be faster than the customer service [img]/images/graemlins/smile.gif[/img]

Re: Moneybookers
 

I've sent some bills a week ago to increase my limit and I'm still waiting for a response. I need to get my money out! [img]/images/graemlins/frown.gif[/img]

Re: Moneybookers
 

you can do the address verification to slightly increase your limit, but it's still so low. MB is PAINFUL to deal with.