Re: I Just Played a Bot on Stars
 

Yah.. Me too. Close the account, take the monies. Accuse next player. Lather, Rinse, Repeat.

Mr Gatorade III.

Re: I Just Played a Bot on Stars
 

[ QUOTE ]
[ QUOTE ]
I just got through playing a $20 heads up stud sit n go on Stars.


[/ QUOTE ]

Based upon your description of your chat, and the fact that there just aren't that many $20 HU Stud events in a given day, I believe I have located your match in the PokerStars database.

[ QUOTE ]
I'm 100% convinced this was a bot.

[/ QUOTE ]

Please rest assured that PokerStars has an extensive arsenal of detection tools in order to ensure that each player is a human being. (For those that would bring it up, they were developed in the aftermath of TeddyFBI's mom debacle -- we didn't have them back then or that mistake would not have been made).

I cannot detail each of the tools we use to make this determination (we don't want our methods to fall into the hands of bot programmers who will then use that information to avoid detection).

These tools are proactively used to locate and remove bots and can be used to more closely review a specific individual account as well (which I have done against your opponent). Your opponent definitely was not a bot, Crane. There wasn't even a whiff of bot anywhere on the account.

Best Regards,

Jeff
PokerStars Game Security

[/ QUOTE ]

bUT HIS METHODS OF DETECTION WERE SO SOPHISTICATED OMG ARE YOU SURE POKERSTARS? HE SOUNDS JUST LIKE A BOT. YOU SHOULD LOCK HIS ACCOUNT AND TAKE ALL HIS MONEY LIKE FULLTILT DOES

Re: I Just Played a Bot on Stars
 

[ QUOTE ]
bUT HIS METHODS OF DETECTION WERE SO SOPHISTICATED OMG ARE YOU SURE POKERSTARS? HE SOUNDS JUST LIKE A BOT. YOU SHOULD LOCK HIS ACCOUNT AND TAKE ALL HIS MONEY LIKE FULLTILT DOES

[/ QUOTE ]

This reminds me of an Email reporting suspicions of a bot I handled just two days ago, which read:


[ QUOTE ]

"<UserID> is a bot. I demand you kill him and refund my money."


[/ QUOTE ]

"Off with his head, then." - The Queen of Hearts

(with apologies to the Reverend Dodgson)

Jeff
PokerStars Game Security

P.S. We're never quite that harsh. We stop with the rack and the Iron Maiden.

P.P.S. That Email was also wrong. It wasn't a bot.

Re: I Just Played a Bot on Stars
 

LOL classic..But it is reassuring to see you guys are taking BOT claims seriously,without overreacting to people crying wolf like OP.It is appreciated.We all know the BOT threat is very serious,its just a shame the number of people throwing false empty accusations around seem to be on the rise as well.

Re: I Just Played a Bot on Stars
 

"But it is reassuring to see you guys are taking BOT claims seriously,without overreacting to people crying wolf like OP."


Emphasis on both aspects of this.
FT seems to have gone to far on the overreacting part with regard to frozen funds via "too many" transfers and other stuff they want to investigate.

Not only do you guys seem to not overreact, it also appears you don't delay things and fall back on all the old excuses of "just be patient, we'll get back to you in a few days" (which seems to frequently mean "few weeks" over there).

Re: I Just Played a Bot on Stars
 

[ QUOTE ]
[ QUOTE ]
I just got through playing a $20 heads up stud sit n go on Stars.


[/ QUOTE ]

Based upon your description of your chat, and the fact that there just aren't that many $20 HU Stud events in a given day, I believe I have located your match in the PokerStars database.

[ QUOTE ]
I'm 100% convinced this was a bot.

[/ QUOTE ]

Please rest assured that PokerStars has an extensive arsenal of detection tools in order to ensure that each player is a human being. (For those that would bring it up, they were developed in the aftermath of TeddyFBI's mom debacle -- we didn't have them back then or that mistake would not have been made).

I cannot detail each of the tools we use to make this determination (we don't want our methods to fall into the hands of bot programmers who will then use that information to avoid detection).

These tools are proactively used to locate and remove bots and can be used to more closely review a specific individual account as well (which I have done against your opponent). Your opponent definitely was not a bot, Crane. There wasn't even a whiff of bot anywhere on the account.

Best Regards,

Jeff
PokerStars Game Security

[/ QUOTE ]

Are you going to take away his chat for abusing this poor bot?

Re: I Just Played a Bot on Stars
 

You make them listen to Iron Maiden? Wow, that is worse than death.

[ QUOTE ]
[ QUOTE ]
bUT HIS METHODS OF DETECTION WERE SO SOPHISTICATED OMG ARE YOU SURE POKERSTARS? HE SOUNDS JUST LIKE A BOT. YOU SHOULD LOCK HIS ACCOUNT AND TAKE ALL HIS MONEY LIKE FULLTILT DOES

[/ QUOTE ]

This reminds me of an Email reporting suspicions of a bot I handled just two days ago, which read:


[ QUOTE ]

"<UserID> is a bot. I demand you kill him and refund my money."


[/ QUOTE ]

"Off with his head, then." - The Queen of Hearts

(with apologies to the Reverend Dodgson)

Jeff
PokerStars Game Security

P.S. We're never quite that harsh. We stop with the rack and the Iron Maiden .

P.P.S. That Email was also wrong. It wasn't a bot.

[/ QUOTE ]

Re: I Just Played a Bot on Stars
 

Eddie gonna send the beast with wrath for that.

Re: I Just Played a Bot on Stars
 

OP, sounds like he was playing on his phone.

Re: I Just Played a Bot on Stars
 

This thread is just one more example of why I play at Stars, spending 100K+ on rake, and no where else. Despite the comical nature of the OPs detection methods, Jeff takes the time to find the match and look into it.

Their primary competition can't even act on an email about an account being hacked in under 24 hours or keep their site up and running consistently.

Keep up the good work, Stars.