This kinda pissed me off

[quirkasaurus]

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So I bought Tony Hawks Proving Ground a few days ago. A friend of mine told me afterwards I should have gone with EA's "Skate" instead. I looked at some reviews and clips for it and after playing a little bit of Tony Hawk I decided I wanted Skate instead. I wasn't sure what the policy on returning games was, so I called the store (EBgames) to ask. I explained that I purchased THPG from their store only a few days ago, and that the game was in perfect mint condition with less than an hour of play on it, and I wanted to exchange it for another game of equal value. He told me that he couldn't do that. The best he said he could do was buy back the game from me, for 20 [censored] bucks. I literally said to him, "Seriously?"

Now I can see them not giving me a complete refund or exchange, perhaps making me pay 5 or 10 bucks since it was opened and they can't sell it new. I've seen them sell used games for almost the exact same price as the new version, in fact they tried to sell me a used version of some game recently for $55 when the new version was $60, so I assume that they would do the same for my mint condition THPG. But jesus, $20? That is pretty much a slap in the face. I would rather break the disc in half, coat it with antifreeze, then feed it to my dog than sell it back to those scumbags at 33% of it's original value so they can resell it for roughly the same price as the new version and make even more at my expense.

Maybe I'm overreacting, but I think this is pretty effed up. This is a company that specializes in buying/selling both new and used games. Can't they use some common sense to realize that I deserve a reasonable refund in my case, at least in the form of store credit to buy another game from them?

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Um. No.

They have employees to pay; rent to pay. There's your overhead.

[Hollywade]

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I would rather break the disc in half, coat it with antifreeze, then feed it to my dog than sell it back to those scumbags at 33% of it's original value so they can resell it for roughly the same price as the new version and make even more at my expense.


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Why don't you just stop talking for awhile, Champ?


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Maybe I'm overreacting

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Maybe? Haha. I think it's pretty much a certainty that you are.

I think it's pretty much common sense that once you open something, take it out of the package, and use it, it is no longer "new" in the retail sense of the word. Sell it back for $20 and buy the game you want. If it's that big of a problem, play the games more extensively before you decide which one to buy.

[LazyBob]

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Can't they use some common sense to realize that I deserve a reasonable refund in my case

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They seem to think 20$ is a reasonable refund, if u dont agree sell it to someone else or keep it yourself.

Also I dont understand why they should give u a reasonable refund, shouldnt they give u the worst refund ur willing to accept? That way they make the most money