Do you trust ongame (pokerroom, hollywood and even daniels fullcontact

[irishcurve08]

Actually i have had no prior history with ongame other than them restricting the ability for me tosit with lent53 because when i was visitn him i logged on at his house adn they linked us together, which wasnt a big deal becasue we never sat at the saem table. Prior to making my pokes account i was never under investagation or had an account blockd on a single site. I have a lawyer and i am going to fight this to the full extent. I know many people who are all owed over 100k+ so this is not a matter to be taken lightly

[littledickey]

well personally i think u were probably doing something wrong its not hard to tell when someone is dumping chips . considering the big man DN plays thereon a regular basis for 500-1000 limit and fully endorses full contact poker on same network, i minght be inclind to find in their favor
I myself have played there and find it one of the better poker sites in my opinion. srry

[TKWest]

Still curious as to why Irish was banned from other Ongame sites.

[Lawman007]

[ QUOTE ]
Still curious as to why Irish was banned from other Ongame sites.

[/ QUOTE ]

Grammar and spelling.

[Jeffrey Ongame]

Hello IrishCurve,

On behalf of Ongame Network, I apologize to you for the frustration you experienced while playing on one of our operator's sites. You should have been treated in a more respectful manner while these issues were being investigated and resolved.

We have not done enough to ensure acceptable standards of compliance, service and communication throughout our network. That will be one of the things we learn from this incident.

In respect to your situation, you should have learned yesterday afternoon (Sept 13 at about 7PM EST) that your money was on its way to you. As you requested to FutureBet, $10,000 is now in your Neteller account and the remainder is on its way to you by cheque via FedEx.

We have completed a full analysis of what happened, including details of investigations, but I won't post that personal information here without your permission.

As for the correspondence you posted, it's unacceptable to us that we can be so grossly misrepresented by any Operator on our Network. Your money was successfully transferred from our systems to FutureBet on August 6. At the highest levels, management from our two companies are discussing why you are only getting paid on September 13 after making this issue public.

A more detailed explanation will be provided to you within the next few days.

As we could have helped had we been informed earlier, we will take steps to prevent similar incidents from occurring in the future. Ongame Network will shortly create a Player Ombuds Office to deal with players' concerns. Both network Operators and their players will be able to escalate issues to this group.

Also, we will be writing a "Charter of Players' Rights on Ongame Network" which we will encourage the community to comment on before mandating our Operators adhere to it.

With 103 replies to the original post, there are too many comments and questions to address here without writing a novel. I will confirm the points made in PokerRoom.com's post yesterday and reiterate my sincerest apologies to you.

If you wish to follow-up with me about any point here, please e-mail me at jeffrey.haas -at- ongamenetwork.com

Best regards,

Jeffrey Haas
Ongame Network

[SuperJez]

Yeah if it wasnt for 2+2 youd have done f all

[Keepitsimple]

Its scary how much pull 2+2 have.

I hope that sites dont stop with collution detection because of this. I hope irish obliges and we can see what sort of evidence there was.

[Runkmud]

While it's disconcerting that it took a huge thread at 2+2 to get this done, bravo Ongame for stepping up and doing the right thing.

[PokerRoom.com]

Hi,

As you have now all hopefully read the response from the Ongame Network, I hope you can all now see that making assumptions based on a few scattered posts isn't very reliable.

"The way PokerRoom is handling this situation is RIDICULOUS. Regardless of the outcome of this new BS investigation I think a lawsuit is in order..."

Again, we are not nor were we ever directly involved.

"We all have seen documented proof that OnGame skins will scrwe over every player they can, whether it's offering a prize and not delivering it, not processing withdrawals and coming up with a million excuses, or various other scum methods. I think its time these guys are boycotted for good."

The key, false passage here should be obvious to anyone who read the network's response.

"For all I know your team is constructing fake evidence as we speak..."

"If you guys post on other forums (P5s, NWP, etc), you should cross-post a link to this thread with the title "PokerRoom / ongame Network not honoring big cashouts" or something similar..."

Again we are mentioned in a false context where we shouldn't even be mentioned regardless.

Juts because one franchise holder apeears to maybe conduct business in a creative and borderline fashion does not mean that other franchise-holders do the same.

Lastly, a good point:

"...You are affiliated with other operators through the network you share. Their misdeeds obviously affect you in a negative way. You should be able to refuse to share business base with untrustworthy operators."

A valid point we are fully aware and will do our best to sort out. We have no interest in being dragged into messes like this in the future.

We are very glad that forums like 2+2 exists where we as a online gaming provider can communicate directly with you players, and we certainly don't disapprove of the fact that such forums may lead to badwill being spread about us.

Sometimes we do deserve critism and are prepared to face up to it and we work towards contiouously improving our services based upon such critisism.

But we do hope it also works the other way around and that the forum and it members are willing to now look at this objectively and see that we have, throughout this affair, maintained our position and also done our best to help out although we actually have little reason to do so as the player in question (whom we are very relieved to find out is now getting his funds) was not a PokerRoom.com customer at the time.

Should you have any further questions don't hesitate to PM this account.

Have a nice night,

External Forum Support
PokerRoom.com
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Meet Them and Beat Them

[zAsthenia]

[ QUOTE ]
Since he copied some e-mails from FCP support I'm going to make sure that some issues are clear as relates to FCP.

He opened an FCP account after his accounts at other On Game sites had been blocked.

FCP then blocked his account which had no money in it as On Game doesn't want him playing on the Network.

The issues involve his play at the other On Game site and not FCP.

I just want to assure everybody that we'll always treat our players fairly and make sure that the Network does as well in any sort of security situation.


[/ QUOTE ]


This is the FCP Poker Room Manager's response to this thread, just as an aside, since you mentioned them specifically in the title of the thread.

Original Thread that FCP Responded

Glad everything worked out, though.