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#41
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Edit your phone number out of your post.
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#42
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[ QUOTE ]
I have supposition that it happened because I played poker in Olympic casino using public Wi-Fi service. So, may be I have got same IP address that another player on previous days. But I'm sure this is not FRAUDULENT activity, of course. For example, let's suppouse that you travel in another country or city. You would like to play poker at your Hotel or Airport using Wi-Fi point. In this case you may get same IP addres that another one on privious days. Is it fraud? [/ QUOTE ] I don't know, but I would like to point out the FTP kicks a whole lot of ass. regards, ness |
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#43
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Skaits, Now that your account is reopened, send them a letter that you are closing your account, due to fraudelent activities by Full Tilt Poker. That and lack of explanations...
If what you are describing is true, why would you want to play where your account is obviously tagged and subject to suspension at the whim of whomever... |
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#44
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I have been reading this post for a couple days, and it seems the attitude of responses has shifted a bit. I know absolutely nothing about this particular situation, except for the one sided information posted by the OP. I treat what he has to say with a grain of salt, as we really don't know the details. I am however, happy to hear that Full Tilt is concerned about cheating, and has systems in place to prevent it. It does sound like they need to do a better job of explaining things, but I would expect part of that to lie in the likely separation of the customer service people (the guys who answer emails) and the investigation department. I would doubt these jobs are combined in any way. Glad to hear your account has been reopened, but beyond that, your experience has had no impact on my opinion of the site.
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#45
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Of course, after email that my business isn't welcome at FTP I don't play at this site again.
I hope that my post will exclude similar situations for other players. |
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#46
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wow, i never planned to play at full tilt, but this is sick. They dont even offer some type of bonus? I lost a lot of respect I had for full tilt, and will be more careful about giving random respect before it is earned.
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#47
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They're probably short on money so they're closing accounts that are inactive hoping no one will notice.
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#48
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I'm amazed how the sites all seem to thin it's ok not to tell someone why they have closed accounts and/or confiscated money from accounts. First the thing with Prima, and now Full Tilt. Another scary thing seems to be that you have to get your bandwagon started at 2+2 before anything will be done to resolve the situation. |
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#49
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I work in the online poker industry, so I can perhaps add something to this discusssion.
Cardroom software is designed to detect and point out suspicious account activity, and is designed to be as zealous as possible in doing so. As a result of this, enormous numbers of innocent accounts are flagged. Accounts can be flagged for many, many reasons, including if that account was accessed from the same computer or IP as an account that has already been flagged. Its absolutely reasonable that Full Tilt might close your account if it was related to an account that was involved in fraudulent activity (most commonly fraudulent chargeback requests / chip dumping). This is for your protection as well as theirs - and almost every online cardroom would do the same . What has most likely happened is that your account has been flagged for whatever reason and closed for investigation. That investigation hasn't been properly carried out, and so your account remained closed. Once FT discovered an error had been made they reversed the situation (I would probably have compensated you in some way, but hey, each to his own) and allowed you to play again. My point is, its such an easy mistake to make. This could have happened to you at any site and the results would have been similar - it was just coincidence that it happened at Full Tilt. You shouldn't hold anything against Full Tilt for trying to protect the integrity of their games. |
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#50
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[ QUOTE ]
You shouldn't hold anything against Full Tilt for trying to protect the integrity of their games. [/ QUOTE ] He should maybe hold something against them for treating him disrespectful though? |
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