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#42
08-07-2006, 02:36 AM
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Re: Lets make a list: Who got screwed by Party in the 1M tourney ?
i agree with both of you, i didnt mean to imply otherwise in my previous post.
my point is that the other players may not be as equanimous. as to your other point, party's cancellation policy is to give half the prize pool equally to those remaining and half based on chip count. policy 
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#43
08-07-2006, 02:38 AM
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Re: Lets make a list: Who got screwed by Party in the 1M tourney ?
[ QUOTE ]
Was there any mention on when we could expect to see money? [/ QUOTE ] not quite clear but the impression i got was that management was going to figure this out tomorrow. it was certainly a big priority for them, its not a small issue.
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#44
08-07-2006, 02:41 AM
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Re: Lets make a list: Who got screwed by Party in the 1M tourney ?
[ QUOTE ]
i agree with both of you, i didnt mean to imply otherwise in my previous post. my point is that the other players may not be as equanimous. as to your other point, party's cancellation policy is to give half the prize pool equally to those remaining and half based on chip count. policy [/ QUOTE ] Yep, fair enough. But the sticking point is choosing the "those remaining" point. I think most of us think it's clearly at 752, when the results were clearly compromised. I get the impression that Party is reluctant to admit this (though I don't understand why) and wants to consider the actual cancellation point an hour and a half later (or whenever it was) the point at which to calculate the chop. -Z
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#45
08-07-2006, 02:45 AM
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Re: Lets make a list: Who got screwed by Party in the 1M tourney ?
I've had my fair share of Party support horror stories, but I'd be shocked if they didn't make everyone whole on this out of the company's own pocket. They'll figure out how much everyone was entitled to at the point of disruption according to the cancellation plicy. And they'll pay people who earned less than that amount the difference. I wouldn't get too worked up over this until you give it a reasonable amount of time (end of the day tomorrow I'd say).
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#46
08-07-2006, 03:22 AM
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Re: Lets make a list: Who got screwed by Party in the 1M tourney ?
I hope you are right, Lloyd.
In the meantime, I finally got a response from Party. Don't know exactly what it means, but... [ QUOTE ] I understand that you experienced problems while playing the Sunday Million Tournament. I regret to inform you that the Sunday Million Guaranteed has been cancelled. We see that you were eliminated with $429.04, however, we have escalated this matter to our technical department. Please contact us within 24-48 hrs and we will do the needful. [/ QUOTE ] What does that mean? Do the needful? Do I need to call them? Email them again? I'll wait until tomorrow and see if they've sent me a further reply. -Z
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#48
08-07-2006, 03:41 AM
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Re: Lets make a list: Who got screwed by Party in the 1M tourney ?
I got a similar reply Zinzan.
[ QUOTE ] We apologize for the inconvenience caused. From our records, we see that you account has been credited with S $429.04 towards Sunday Million Guaranteed tournament. However, we have escalated this to the department concerned and we request to contact us after 48 hours. We appreciate your patience and co-operation in this regard Mary PartyPoker Customer Care [/ QUOTE ]
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#49
08-07-2006, 05:01 AM
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Re: Lets make a list: Who got screwed by Party in the 1M tourney ?
my last information (from about 9.30 pm, 301 players left) is that one of the people of my table called the support. They told that it will be distributed as follows:
50% prize-pool among remaining player 50% prize-pool related to stack sizes of remaining players 15$-Rake will be rewarded anyway. Time-fram: within 24 hours The most important question, at what time they officially make the cut (first break-down with 750 players, 2nd with 450 or third with 301 they couldnt answer though.) I wrote party a mail to confirm this - no reaction till now.
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#50
08-07-2006, 05:01 AM
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Re: Lets make a list: Who got screwed by Party in the 1M tourney ?
[ QUOTE ]
This tournament was cancelled due to technical difficulties. The tournament has been settled and you were credited $643.56. Rasmus PartyPoker.com VIP Club Customer Care [/ QUOTE ] and [ QUOTE ] Thank you for contacting our Customer Care team. I am very sorry you feel this way about our disconnection s and cancelation policy, this has been worked out to be as fair to all players as possible, in the event that something goes wrong and we are unable to continue any game due to technical difficulties. It does not take into account "what ifs" and "maybes". As far as we are concerned this problem has been resolved and you have been credited the correct amount in accordance with our disconnection and cancelation policy. We are very sorry if you do not agree with this resolution, but you did agree to our terms and conditions when you signed up and installed our software. Please keep up to date on all our promotions by checking back to the "News" page on a regular basis. http://www.partypoker.com/news/ Also check your "My News" section here for targeted bonuses and promotions https://secure.partyaccount.com/poker/index.htm If you have any further queries, please do not hesitate to contact our customer care department at any time. We are here 24/7 to assist you via email at [email protected] Enjoy your Day Darren VIP Club Customer Care Department [/ QUOTE ] This sucks. I'm not going to play at Party for a while.
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