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Hello Jared,
Thank you for your email, and I greatly apologize for the delay in our response to you. We have already launched an exhaustive investigation into this matter and can confirm with you at this time that there was a recent $25,000 transfer made from player LucLongley to another player named Eddiefelsonn on our site. Upon close investigation it was revealed this player Eddiefelsonn lost a portion of the transfer money through legitimate table play on our site. We have also discovered through our chat records that player Eddifelsonn had successfully attempted to offer trades with other players on our site in attempt to dispose of the fraudulent funds in return for clean funds. For security purposes, I am afraid I cannot disclose the methods of which it was done. I can assure that those methods were, unfortunately, legitimate as well. I am terribly sorry that you have fallen victim to such fraud, but unfortunately the funds are no longer retrievable. I know this offers little consolation, but please be advised that we have taken action to permanently close this fraudulent account down and have also suspended your Neteller account from being used on our site. If you wish to consider other options to play on our site and/or to use your Neteller account again, please let us know and we will glad to assist you. If you have any questions, please let us know. Regards, Larry Cashier Security Manager Full Tilt Poker Support This really irks me. If anyone had responded in a timely manner my $ might have been saved. [img]/images/graemlins/frown.gif[/img] |
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