Venetain Dilemma - Page 4

Mason Malmuth · #1 05-20-2006, 10:46 PM

Hi kjander:

In our book, The Professional Poker Dealer's Handbook, one of the attributes that we stressed was

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Notice that we did not use the word “friendly.” While we agree that dealers should always be polite and pleasant, we need to stress that dealers need to be non-talkative and extremely focused on the game. Put another way, there should be no extraneous talking in the box. Be polite, but do not engage in conversations. Dealers who talk are more prone to errors — which sometimes erupt into big commotions.

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Your post is a good example as to why this room is needed and what a poor job many cardrooms do in this area.

Best wishes,
Mason

psandman · #2 05-21-2006, 04:34 AM

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I couldn't agree anymore. I tip well 95% of the time but I am certainly not going to tip if my service is crappy cards, resturaunt, ect.) A tip is a tip, I don't appreciate people telling me what what I should or shouldn't tip.

Last weekend I had a dealer, when asked if the last game he was in was loose or tight said "It
s real loose,...there are 3 people on the table thouogh that don't tips, thats so annoying." I started laughing out loud at the dealer and said "Did you ever consider that they don't tip because you are jerk enough to make a comment like that, that is why I will never tip you again in my life not because I am cheap"

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Think about what you are saying here. If you sit down in a game dealt by this dealer in the future and he gives you good service your not going to tip him? That's fine, you can do that . . . but get off your high horse about how you tip for good service if your not going to tip this dealer when he does give you good service.

ellenwheels · #3 05-20-2006, 10:42 PM

Well then he probably would not have had to say anything to you. But as you know there are plenty of people who have spent most of their short poker lives online and they don't know to tip.

Same as in tournament, a gentle reminder that if they'd like to take care of the dealers it would be much appreciated is unfortunately necessary because besides the cheap people there are the uneducated.

RR · #4 05-20-2006, 10:48 PM

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Well then he probably would not have had to say anything to you. But as you know there are plenty of people who have spent most of their short poker lives online and they don't know to tip.

Same as in tournament, a gentle reminder that if they'd like to take care of the dealers it would be much appreciated is unfortunately necessary because besides the cheap people there are the uneducated.

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He is talking about the floor that says "no rake if you take care of the dealer." This is after they have asked for a rake reduction. Are you implying there are players that know to ask for a rake reduction that don't know it is customary to tip the dealer?

ellenwheels · #5 05-20-2006, 11:51 PM

Yes. And anyway, I hope he didn't phrase it that way. I would be very surprised, that being a sort of blackmail-ish way to say it. I would imagine it was more of a "no rake guys but dont' forget your dealer please." Or something like that.

Well I guess if they knew to ask but didn't tip it must be that all the dealers were terrible because everybody tips if the dealer is doing a good job.

Mason Malmuth · #6 05-20-2006, 10:48 PM

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Same as in tournament, a gentle reminder that if they'd like to take care of the dealers it would be much appreciated is unfortunately necessary because besides the cheap people there are the uneducated.

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So after the tournament takes 3 percent of the prize pool out you're still not satisfied. Shame on you.

MM

ellenwheels · #7 05-20-2006, 11:47 PM

Depends on the tournament. 3 percent of a smaller buy in tournament that lasts, oh say 7 hours...where it means that amount is divided up maybe 100 ways or more.

The dealers are not buying BMW's with our 3 percent.

And it's not my satisfaction, I'm not a dealer. Just a decent tipper.

pokerfloor · #8 05-20-2006, 11:53 PM

In our daily tournys the dealers average about $8 a down

grandgnu · #9 05-21-2006, 01:38 PM

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let four people play
5-10 NL for no rake as long as they took care of my dealers(and they did)

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If you would have said something like this to me, I don't think you would like the response. This is just shameful.

I tip a dealer because they do their job well. If they do their job poorly they get nothing. The same goes for floor people who enforce policies like this.

MM

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Mason, while I agree that dealers should be compensated based on their service level, wouldn't no rake be more money in your pocket with taking care of the dealer (which you're likely going to do anyway) than paying the rake as well?

Even if you "up" the tips a bit in this situation, I would think it would still be less of a contribution than you'd pay in rake.

RR · #10 05-20-2006, 07:28 PM

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At Caesars last night(early morning) I let four people play
5-10 NL for no rake as long as they took care of my dealers(and they did)
and I let two guys play heads up for no rake on 2-5 NL.
I don't want to lose the games at 5am they might be full in an hour last night I had 8 games at 5am only one was a limit game 4-8

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This is headed down the path to outright theft. A casino would not think highly of its staff lowering or reducing the rake in exchange for better tokes.