Check out THIS Full Tilt "feature" - I'm outta there

[Dazarath]

It's true that they should not allow you to undo a transfer, as scams would be so easy then. But what would be an easily implemented, but great feature would be to have an extra field of two (maybe first/last name on top of SN), and a confirmation.

[Alobar]

[ QUOTE ]
[ QUOTE ]
Learn to type better and check for mistakes?

[/ QUOTE ]

[/ QUOTE ]

Anyone who actually believes this is a [censored] moron. Im sorry for being harsh, but its true, you are a [censored] moron if you think this is acceptable.

[MicroBob]

[ QUOTE ]
It's true that they should not allow you to undo a transfer, as scams would be so easy then. But what would be an easily implemented, but great feature would be to have an extra field of two (maybe first/last name on top of SN), and a confirmation.

[/ QUOTE ]


they don't have to give the money back to him.
they can just transfer it to the person it was supposed to go to and then freeze it for a bit.
Send a note to the person who the funds were sent to first and explain to them what happened.
If that person complains that the funds really WERE meant for them then FT can investigate and go from there.
Otherwise, it would be pretty silly to set up an account with a similar name to someone else just to try to scam that person.
Not very realistic. And not very difficult to thwart either.

It doesn't have to be that hard.
He made a damn mistake and sent it to the wrong person.
FT doesn't even seem to contest the legitamacy of his claim.

So why depend on the trust of someone else who may not even look at his own account anymore and may not even have that e-mail address anymore (seriously, if he zeroed out his account 2 yrs earlier he might not even use that e-mail and never know that he has funds)?

Just send it to the correct party.


Another method would be to send the person ho received the funds an e-mail and explain that they believe they weren't intended for him.
If this is incorrect and they really WERE intended for him then he has two weeks to respond...otherwise they will be sent over to the intended person with the similar name.


There's no way FTP needs to be so stubborn about this and claim that it's impossible to fix or reverse.

[Sniper]

Bob, what should FTP do if the player who received the funds "incorrectly" claims that the transfer was legit?

Now FTP becomes the judge??

[train.]

Stars has a similar policy, do they not? There is an extra screen to click on that shows the players city, but they won't help if you transfer to the wrong player.

[CoooKay]

Just hope the recipient isn't dead. Sounds stupid but if he is that money will never be returned since I'm pretty sure they don't have good wifi signal in caskets to reply to the email.

[IUbullets]

[ QUOTE ]
Stars has a similar policy, do they not? There is an extra screen to click on that shows the players city, but they won't help if you transfer to the wrong player.

[/ QUOTE ]

ive made a transfer on stars with a typo and sent to wrong person, i contacted stars right away and told me they would remove the funds from the mistaken player and correct the error

[Grey]

I did the exact same thing a month ago. I wasn't terribly careful because I guess I'm used to getting confirmation prompts. Luckily the guy I accidentally sent to was deemed ineligible to receive it for some reason.

This is the email they sent me:

Thank you for contacting Full Tilt Poker Support.

I can confirm that this transfer did not successfully go through and the
funds have transferred back into your Full Tilt Poker account.

While I understand that you have made a mistake in entering the
recipient for your player transfer, please be aware that the
responsibility is on the sender to ensure that all necessary information
is entered correctly.

In the future, please ensure you are sending the funds to the correct
player, as we may not be able to stop the transaction. This would leave
the only option to get the funds back; simply contacting the player on
your behalf and request that they transfer the funds back to you. Please
understand that if said player chooses not to comply to our request,
they cannot be forced to return the funds and Full Tilt Poker cannot be
held liable nor are we able to replace those funds.

Thank you for your cooperation in this matter, xxxxxx. Your play on
Full Tilt Poker is appreciated. If you need anything else, please feel
free to contact us anytime.

Sincerely,

Tyler
Full Tilt Poker Support

[action44]

I keep trying to get myself over to FullTilt for rakeback...But after here all the bullshittt that goes on over there i think ill just stay at stars...This is absolutely crazy..Mark my words the downfall of online poker will not be in the laws or the boom givin out .. It will be these dumb ass sites that dont know how to do business that will drive everyone away except the die hards.... That will be fun???

[SNGplayer24]

dude its your fault. How can you not double check the sender's name before sending money? I dont understand why people need multiple prompts before understanding who to send it to. Learn from your mistake and move on