prima withdrawals - Page 2

NesOne · #11 02-13-2007, 11:29 PM

Nonfiction, when you try to start your ACH cashout? Yesterday?

Thanks.

NesOne · #12 02-14-2007, 12:44 AM

Email from Battlefield a few minutes later:
Dear Matthew,

Thank you for contacting Battlefield Poker.

I can confirm that your withdrawal was processed on the 11th February via ACH and should reach your bank within the next 7-10 days. However, we are unable to process any future cashins via ACH. If you have an older ECOcard or Click2pay account, you may be able to use these to cashin. Otherwise, management are looking into the possibility of providing alternative methods of withdrawal and are looking to have this available as soon as possible.

Please do not hesitate in contacting us if you have any further questions or comments. The tracking number for this issue is LTK9103175328X.

Kind Regards

Vivien

Unfortunately, it is extremely hard to get consistent information from the Prima support...

Nonfiction · #13 02-14-2007, 02:42 AM

[ QUOTE ]
Nonfiction, when you try to start your ACH cashout? Yesterday?

Thanks.

[/ QUOTE ]
Thursday. Apparently that was the day this new policy was implimented. Of course the support guy I talked to that day made no mention of this as he helped me step by step cash out through ACH and then flush my withdrawal. Apparently some cashouts on the 8th went through and some don't, and they do not know which is which yet. All sounds like BS to me.

NesOne · #14 02-14-2007, 04:25 AM

Ouch, bad news for me. I began my cashout on the 9th. Probably no chance it will go through then.

NesOne · #15 02-14-2007, 05:13 AM

Yep, my ACH was canceled:

Nobuo: Hello, how may I help you today?
you: Hello, I am a US customer with a ACH withdrawal pending...I would like to check on its status
Nobuo: unfortunately our money processor was unable to process ach and your fund will be reversed into your account in 1-2 days
you: are there any other withdrawal options??
Nobuo: do you have click2pay or ecocard account?
you: i believe i have an ecocard account, i have never used it tho
Nobuo: we are working hard to come up with new method of the payment. hopefully ach comes back next week. we apologize for the inconvenience
you: is it possible to transfer funds to another player?
Nobuo: unfortunately
you: would it be possible to set up a transfer of funds to another player at some point?
Nobuo: unfortunately not
Nobuo: all the accounts are independent to each other
you: so if i am unable to transfer thru ecocard, my money may be permanently stuck in Battlefield?
Nobuo: we are currently working to provide alternative method of payment
you: ok i guess
you: please return the funds to my account ASAP so i can try ecocard
Nobuo: i will request our accounting department to return the fund asap
you: ok

NesOne · #16 02-14-2007, 09:48 AM

Nonfiction, have they returned your money to your Trident account yet?

I have not received my money back, and Battlefield is again that they are not sure whether or not my ACH has been canceled. This is despite the fact that they said it had just 6 hours ago. This is quite disturbing...

Soul Rebel · #17 02-14-2007, 02:11 PM

Use Ecocard, seems to work very well pokersite --->eco --->bank account.

Brian O'Nolan · #18 02-14-2007, 04:09 PM

[ QUOTE ]
Use Ecocard, seems to work very well pokersite --->eco --->bank account.

[/ QUOTE ]
What details do you enter w/ Eco when registering a US bank account- it has SWIFT # and stuff that is Euro-based...?

iceman5 · #19 02-14-2007, 04:19 PM

Call your bank and get their SWIFT number. The only other number you need is your account number.

MLSchaff · #20 02-14-2007, 07:19 PM

You also need to enter a branch number - ask your bank for this. In my case it was the same as the ABA routing number on my checks, but some banks use different numbers for incoming wires.

For those saying that Eco isn't an option, have you tried to just go to Eco directly and sign up for an account? I have withdrawn from Battlefield twice to my Eco account and it has been painless.