The official EPASSPORTE thread. (#2 of 2.)

[grivero1983]

Hi, i would like to know if anyone in this forum ever tried to load from your credit card money to epassporte and then withdraw this funds to the U.S checking account, i need to do this to transfer some money from my credit card to my account, will i have any problems on doing this?. I placed 4 withdrawals because the $600 daily limit, i've already sent all docs to CS verification dept. and activated my account very easy on e-mail and on the phone no complains about that, but i need to know if i can use my epassport account for doing that, so far no problem on uploading funds, today i completed my last withdrawal and i just seat and wait money to become available in my checking account. Thanks. Very helpful forum

[Backspin20]

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Hi, i would like to know if anyone in this forum ever tried to load from your credit card money to epassporte and then withdraw this funds to the U.S checking account, i need to do this to transfer some money from my credit card to my account, will i have any problems on doing this?. I placed 4 withdrawals because the $600 daily limit, i've already sent all docs to CS verification dept. and activated my account very easy on e-mail and on the phone no complains about that, but i need to know if i can use my epassport account for doing that, so far no problem on uploading funds, today i completed my last withdrawal and i just seat and wait money to become available in my checking account. Thanks. Very helpful forum

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As long as your bank is set up through them i dont see why not. But then again they are a bit off

[roo400]

Standard Personal Accounts have the following Visa Virtual Account and Visa Card limits:

Visa Virtual Account
Daily Maximum Load Limit US$500.00
Daily Maximum Single Cash Transaction Amount US$500.00
Daily Maximum Number of Transactions 10
Daily Maximum Number of Loads 5

Visa Card
Daily Maximum ATM Cash Withdrawal Amount US$300.00
Daily Maximum Single Cash Transaction Amount US$500.00
Daily Maximum Number of ATM Transactions 5
Daily Maximum Number of Transactions 10

Does this mean you can't withdraw more than 500$ at a time from poker sites?? I need to move ~5K from FTP to Stars and I'd like to use ePassporte if it's not a big pain in the ass to set up and if I can move that much money. Anybody can help?

[SweetPea]

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I'm still waiting for them to remove an authorization from my account. They were faxed the information 3 days ago and I was told it would be a maximum of 24 hours.

Called support not long ago and was told that there was a big stack of faxes and mine might be in there, but they didn't have time to look. CS rep could not tell me how long this "big ol' stack" of faxes had been piling up. Yes, I heard "Uhhh.....well.....there's a big ole' stack of faxes so..." about 5 times during the call.

I was told to call back in a couple hours and the manager "should" (again, a direct quote) be able to look in the pile for me.

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Day 4:
Call CSR and finally given a ticket number.
CSR tells me that their faxes are not working at the number given on the webpage and phone recording.
CSR gives me a new fax number and assures me that this fax machine is located physically near him (he alluded that the fax number given on the webpage and phone goes to their corporate fax in another location) and that he will personally take my fax when it arrives.
15 min later, I have the merchant send another fax to the new number with ATT: Ticket #****** on the cover page.


Day 6.

Surprise, surprise, CSR can't find the fax.
Today's CSR is confused as to why I faxed to the 2nd number and not the main as they've had no fax problems what so ever.
I ask to speak with a manager and I'm told there is no manager available "for handling this type of issue".
I offer to wait on hold until a manager is available, but CSR says that isn't possible and they will call me within 48 hours.

EPASS WARNING: Epass fails Visa's Automated Address Verification (as told to me by a merchant). However, the merchants will authorize the charge before verifying your address. Some merchants (like mine) will not deal with a card issuer that doesn't conform to Visa's verification standards. Good luck getting Epass to remove the authorization and restore your proper available balance.

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Day 8:
Manager never returned my call as promised.
I called today and was told that they don't know if they have my fax or not and they have no way of checking until Monday since their faxes go to the corporate office.
Today's CSR says that once the fax is received it takes 5 business days to remove the authorization (contrary to the 24 hour timeframe posted on the site and quoted to me by previous CSRs).
I'm told to call back tommorrow and they'll be able to call corporate and confirm the receipt of my fax.

This company is a complete mess.

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Day 9:
FINALLY!! The authorization was removed from my account today.

Final Report: Epassporte is slow, inefficient, and disorganized but they eventually came through.

[grivero1983]

Has anyone has seen complains about epassporte services in the web page www.scam.com also typed epassporte scam in google received a lot of web pages with horror stories about epass, i'm a little worried if this stories are true. Thanks.

[throwed]

Anyone have timeframes on how long it takes to do a Epassporte to checking account transfer? Website says 7 business days but was hoping this was faster.

[bigtummy]

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Anyone have timeframes on how long it takes to do a Epassporte to checking account transfer? Website says 7 business days but was hoping this was faster.

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I have done more than 10 epass->bank EFT transfers, that all take 7 business days...

[Huh?]

After reading this thread i have several questions

1. Why do so many players use epassporte to withdraw money from say Pokerstars and then withdraw from Epass to their checking account?? Simply having the check mailed from PS seems like it makes way more sense.

2. Why do so many people actually use the epassporte visa card instead of their normal visa card? I only use these online banks for one thing...as a means to fund my FTP/Stars account etc. Never realized so many players used them to withdraw and as a visa debit/credit card.

3. Do they charge anything when loading from your checking account to epass(the option that takes 7 business days)??

[K䲰䮥n]

Can I deposit to Party Poker using the ePassporte virtual Visa?

[dlk9s]

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After reading this thread i have several questions

1. Why do so many players use epassporte to withdraw money from say Pokerstars and then withdraw from Epass to their checking account?? Simply having the check mailed from PS seems like it makes way more sense.

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Withdrawing to ePass makes it quicker and easier to turn around and deposit at another poker room.

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2. Why do so many people actually use the epassporte visa card instead of their normal visa card? I only use these online banks for one thing...as a means to fund my FTP/Stars account etc. Never realized so many players used them to withdraw and as a visa debit/credit card.

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I'm not one of these people, but my guess is those who derive a significant portion of their income from online poker find it easier to use the ePass card.

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3. Do they charge anything when loading from your checking account to epass(the option that takes 7 business days)??

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$5 flat fee for the initial load, $2 flat fee for reloads. It says $5 per $100 on the website, but I can confirm it is a $5 flat fee. Not only did a CSR tell me this, but my initial load just hit my ePass account last night and I only paid a $5 fee for a $200 load.