Partypoker Refuses to pay out bonus #2 and #3 - Page 2

ncboiler · #11 03-13-2006, 07:50 PM

[ QUOTE ]
When I inquired they said. " we cannot track the number of raked hands that you have towards your 2nd bonus, the bonus will be released when you reach the number of raked hands."

[/ QUOTE ]

WTF?

Grey · #12 03-13-2006, 07:59 PM

I've played 5,000 hands of 5/10 6 max after I cleared the first bonus, and I still haven't gotten the 2nd bonus. [censored] party.

FUJItheFISH · #13 03-13-2006, 08:01 PM

[ QUOTE ]
bonus number 2 is in my account this morning.

[/ QUOTE ]

tom10167 · #14 03-13-2006, 08:10 PM

[ QUOTE ]
I've played 5,000 hands of 5/10 6 max after I cleared the first bonus, and I still haven't gotten the 2nd bonus. [censored] party.

[/ QUOTE ]
5k hands with a VPIP of 25 is only 1300hands or so, figure not all of those will be raked.

Davey · #15 03-13-2006, 08:16 PM

[ QUOTE ]
[ QUOTE ]
I've played 5,000 hands of 5/10 6 max after I cleared the first bonus, and I still haven't gotten the 2nd bonus. [censored] party.

[/ QUOTE ]
5k hands with a VPIP of 25 is only 1300hands or so, figure not all of those will be raked.

[/ QUOTE ]

You only need to be dealt cards so how many hands you play makes no difference.

Grey · #16 03-13-2006, 08:21 PM

[ QUOTE ]
[ QUOTE ]
I've played 5,000 hands of 5/10 6 max after I cleared the first bonus, and I still haven't gotten the 2nd bonus. [censored] party.

[/ QUOTE ]
5k hands with a VPIP of 25 is only 1300hands or so, figure not all of those will be raked.

[/ QUOTE ]Your posts are always so dumb.

ckmo · #17 03-13-2006, 08:29 PM

haha this is exactly why I only planned on clearing the 1st part and cashing out. If they actually kept track of raked hands for the 2nd and 3rd part like they do for the first I'd think about it.

RaiNz · #18 03-13-2006, 08:46 PM

[ QUOTE ]
[ QUOTE ]
I've played 5,000 hands of 5/10 6 max after I cleared the first bonus, and I still haven't gotten the 2nd bonus. [censored] party.

[/ QUOTE ]
5k hands with a VPIP of 25 is only 1300hands or so, figure not all of those will be raked.

[/ QUOTE ]

HUH???????

soah · #19 03-13-2006, 09:41 PM

Dear xxx

Allow me to clarify the mechanics of the 25TO100MARCH bonus promotion:

If you meet the release requirements within the first 3 days for the first
bonus, the money is credited to your account immediately and the bonus moves
into the second phase. If you meet the target after 3 days but before 7 days,
then the bonus is credited to your account and the promotion comes to an end.

As soon as you meet your first target, the promotion moves into the second phase
and raked hands start counting towards the second target. The promotion will
then move onto the third phase as soon as the second target is met. You do not
need to wait for money to be credited to your account in order to continue
accruing raked hands towards the next target.

Bonus money for meeting the second and third targets of this promotion will take
24 hours to be credited to your account. Note that if you meet the second and
third targets during the same 24 hour period, both bonuses will be credited
together.

At the moment we are experiencing some technical issues with your Account
information displaying raked hands information to you.

We are working on this issue at present. However, we can assure you that your
raked hands are accumulating and being applied to your bonus. The problem is
solely with the information being displayed to you.

Please continue to play and once the issue has been rectified the updated
information will be available to you.

We apologize for any inconvenience caused.

If you have any further queries, please do not hesitate to contact us at
[email protected]

Robert
VIP PartyPoker Customer Care

I have not played since their site crashed last night... I am sure that 24 hours have passed since I cleared the second phase of the bonus but I have not been credited. Meh.

SoCalRugger · #20 03-13-2006, 09:46 PM

Dear Player,

Thank you for contacting us.

I have just checked with the concerned department and they have requested you to please wait for another 24-48 hours for your second/third bonus to get released. Due to technical constraints, it is taking more than the anticipated time for your second/third bonuses to get released in to your account. But please be rest assured that since you have played the required number of raked hands within the specified time, you will surely be getting the bonus amounts.

Thank you for choosing us as your online gaming site!

Ziauddin

PartyPoker Customer Care