New CardRunners website to launch tomorrow

[lewdjunglist]

I've had 4 emails from CR admin. All of them stated they would have a tech contact me soon. I had my card charged twice, and 2 verification emails for the purchases. Non of them have my username in it. I tried logging on using the password and username I set up. Then I tried alternates, none of which worked.

I also received an e-mail from a @golden-tech.com address stating :
Dear CardRunners Member:

While your payment has gone through unfortunately your account was not set up. Did you get any errors while setting up your account? What would you like your username to be? I can go ahead and manually set it up for you

www.cardrunners.com

None of these e-mails have been any help in responding a way a business should. If they can charge my account twice, I figured they'd at least be able to set up my account.

All this bs makes it seem like the membership isn't even worth it. Has anyone else had similar problems as far as not being able to get your username/password e-mailed to you, or getting eternal wrong user name/pwd?

[dying2win]

[ QUOTE ]
I've had 4 emails from CR admin. All of them stated they would have a tech contact me soon. I had my card charged twice, and 2 verification emails for the purchases. Non of them have my username in it. I tried logging on using the password and username I set up. Then I tried alternates, none of which worked.

I also received an e-mail from a @golden-tech.com address stating :
Dear CardRunners Member:

While your payment has gone through unfortunately your account was not set up. Did you get any errors while setting up your account? What would you like your username to be? I can go ahead and manually set it up for you

www.cardrunners.com

None of these e-mails have been any help in responding a way a business should. If they can charge my account twice, I figured they'd at least be able to set up my account.

All this bs makes it seem like the membership isn't even worth it. Has anyone else had similar problems as far as not being able to get your username/password e-mailed to you, or getting eternal wrong user name/pwd?

[/ QUOTE ]

wow, that reall sucks, would have thought theyd have sorted everythin buy now, especially stuff like this

[Val]

I love it this website bug ... i try to register for gold member after 2 mins I receive 2 mails of transaction for total 250 dollards ... and i have no accounts,its good, i love it and the support its the [censored]

[TrevRobCR]

If anybody has paid and still not been activated please email us. Also, if you've been charged more than once and have yet to receive a refund, please email us so that we may look into your issues. We are working hard on resolving these issues.

If you've previously purchased any videos, they should now be available in the Video section of the site beside the "Filter" option.

TrevRob
[email protected]

[Val]

i have send but i wait i can wait for to refund 125$ but i want an account !!! 2 days i wait my account ... im bored

this message is 3 OCTOBER
,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
Sheevaa,
I've forwarded your issue over to our new site developers. They are aware of your issue and are working hard on resolving it. Your issue should be resolved shortly. We appreciate your patience.
,,,,,,,,,,,,,,,,,,,,,,,,,

please help me rob my patience is dead.

[GSykes]

Whens the new site gonna launch?

[lewdjunglist]

[ QUOTE ]
If anybody has paid and still not been activated please email us. Also, if you've been charged more than once and have yet to receive a refund, please email us so that we may look into your issues.

[/ QUOTE ]

e-mails sent: 5-6
times account was charged: 2
days since i registered and paid: 4(oct 1st)
sucessful logins: 0
hapiness factor: -threeve

[Val]

[ QUOTE ]

e-mails sent: 5-6
times account was charged: 2
days since i registered and paid: 4(oct 1st)
sucessful logins: 0
hapiness factor: -threeve

[/ QUOTE ]

Ooohh same eactly just 3 october me ...

[Val]

after 30 emails

i have guest account but they refund the 2 purchases its good but i have buy again alwys no gold account

The support is big [censored] if i don't have my account in 24h i go on pokerstox

[GiantWalleye]

i didn't read all of this but you guys are only a few thousand posts away from the Brandi epic.