Partypoker Refuses to pay out bonus #2 and #3

[alphamale1]

I have had same problem. I cleared bonus #1.
Since they do not show progress towards 2nd bonus, I used poker tracker to ensure that I was 10%+ over the number of additional raked hands required for the 2nd bonus. They have not given me the 2nd bonus yet. When I inquired they said. " we cannot track the number of raked hands that you have towards your 2nd bonus, the bonus will be released when you reach the number of raked hands."
This promotion reduces my trust in party. My next step is to email them my hand histories proving i have reached the bonus. I do not think it will do any good though.