FTP checks are not coming on time -- Why?

[Luuneetoon]

I just got my check, 19 business days later... so about a month... My check was the minimum so they gave me a $26 satellite token which I was pretty happy with. Someone earlier said their account was credited $50... so if your check is really $5000, I expect for you to get a small bonus for your wait. You must pay your bills, but I don't think you should be putting in more than you can afford to lose onto your account anyways.

19 business days is a very long time... But I still got my check... Good luck to you.

[eleventy]

I had multiple requests in for checks over that last few weeks which were delayed. I got all but 1. Emailed them on Wed this week. They said it was missed and credited my acct $50.

[Kevroc]

Hello Kevin,

We are sorry to inform you that your check from Full Tilt Poker was
delayed. We will credit your Full Tilt Poker account with $50.00
shortly
as compensation for this inconvenience. Due to an internal error, your
withdrawal processed on July 22nd was not mailed at that time. Your
check was sent on August 14th, and should arrive within 10 business
days.

We realize the importance of receiving your funds on time and take this

matter very seriously. We are taking measures to prevent the issue from

recurring. We appreciate your understanding Kevin, and please feel free

to contact us if you have any questions.

Regards,

Dave
Full Tilt Poker Support

[omaha hi lo king]

got the same e mail kevroc. now once again we wait and see.

[omaha hi lo king]

barrin when was the postmark on ur check.

[Barrin6]

[ QUOTE ]
barrin when was the postmark on ur check.

[/ QUOTE ]

Just got that email too. And it was postmarked the same day that ftp support said. So they aren't liars

[omaha hi lo king]

alright thanks barrin so you got your check and the fitty.

[Kevroc]

[ QUOTE ]
Hello Kevin,

We are sorry to inform you that your check from Full Tilt Poker was
delayed. We will credit your Full Tilt Poker account with $50.00
shortly
as compensation for this inconvenience. Due to an internal error, your
withdrawal processed on July 22nd was not mailed at that time. Your
check was sent on August 14th, and should arrive within 10 business
days.

We realize the importance of receiving your funds on time and take this

matter very seriously. We are taking measures to prevent the issue from

recurring. We appreciate your understanding Kevin, and please feel free

to contact us if you have any questions.

Regards,

Dave
Full Tilt Poker Support

[/ QUOTE ]

Received August 18th.

[clcktower]

8/5 still waiting

[BlackRain]

I sent my first email asking for an update on a July 25th check a week ago after 18 business days. Within a few hours I received a "we are looking into it" response and nothing further.

I sent my second email today, after 23 business days, and received a response within a few hours. The response is below.

Hello xxxx,

Thank you for contacting Full Tilt Poker Support. I sincerely apologize for the delay in response. We have experienced an unusual spike in volume for check-related inquiries at this time, and are working hard to return to our regular response times. We thank you for your patience as we strive to provide all of our players with updated and informative responses.

According to our records, your check for $xxxx was sent by our check processor on July 26th, check number xxxxxx. As of today, it has been 23 business days since this check was sent and regular USPS delivery can take approximately 15 business days counting processing and delivery.

Since it has been quite some time since your check was sent, would you like a stop payment placed on the check? It will take some time to process, but once it is confirmed, we will be able to return the funds to your Full Tilt Poker account. That way you may initiate another withdrawal to check or you can use one of our payment processors as another option for withdrawing your funds. You will find those listed
through the Full Tilt Poker Cashier window once you log into your account.

Please let us know if you would like a stop payment placed on the $xxxx check processed on July 25th and we will get that request sent in for you.

Regards,

Giselle
Full Tilt Poker Support


So my check was sent on July 26th and I obviously have to assume it is lost in the mail at this point. What is my play here? My main concern now is just getting this money within a reasonable time frame. Does anyone know how long this stop payment process will take? Any more opinions on bank wires or other withdrawal options?

Is it possible for a Canadian to move back to Pokerstars without doing peer to peer transfers? I've just assumed I'm landlocked since Neteller went down. Since first joining Full Tilt this year, I have tried really hard to put up with them through all the lag issues and now cashout issues. But I'm pretty desperate at this point to get back to Stars, where they process cashouts promptly and treat their customers with respect.