FTP checks are not coming on time -- Why?

[sublime]

ok since sean posted here i will take his word for it that the checks are on the way. again, IF FTP JUST TOLD US THAT FROM THE MOMENT THEY KNEW ALL WOULD BE WELL. i will give check 10 calender days to arrive since yesterday (which apparently is a day after sean found out) if its not here by then i will assume going forward:

A) i was lied to by a FTP rep
B) the rep was lied to, which is also aggravating
C) take 100% of my play to stars

[verybaddd]

question -

i've been reading on the forums that many us players are having issues
with check delays and that there was an issue with the check processor.

is this true?

response -

Thank you for contacting Full Tilt Poker Support.

Unfortunately, this is the case. On June 27, our check processor
notified us of an issue that had temporarily affected their ability to
process checks. That resulted in longer than average wait times for
North American players who requested a cash-out via check between June
12th and June 26th.

It has been confirmed that all delayed checks have been shipped as of
June 27th. Your check should be arriving in the upcoming week, or the
beginning of the following week at the latest.

We understand that in this difficult climate it is more important than
ever to have safe, effective and timely methods of deposit and
withdrawal for our players. We are currently testing several new
payment
processing options that we plan to make available to you in the near
future.

We apologize for the inconvenience these delays may have caused you,
and
are working to mitigate the impact to our players when we experience
processor difficulties.

Regards,

Jagroop
Full Tilt Poker Support

origi

[sublime]

progress

[earck]

Just got this email.

On June 27, our check processor notified us of an issue which temporarily affected their ability to process checks. This resulted in longer than average wait times for North American players who requested a cash-out via check between June 12th and June 26th.

We apologize for the inconvenience these delays may have caused you, and are working to mitigate the impact to our players when we experience processor issues.

It has now been confirmed that all delayed checks have been shipped as of June 27th. Your check should be arriving in the upcoming week, or the beginning of the following week at the latest.

We continue to strive for safe, effective and timely methods of deposit and withdrawal for our players. We are currently testing several new payment processing options that we plan to make available to you in the near future.

We appreciate your business and thank you again for making us your online poker choice.

Sincerely,

Full Tilt Poker Support

[sublime]

just recieved an email from FTP

its kinda weird as the body i in a different font than the opening and closing. like it was copy and pasted from this very forum or something. anyways it is a setp in right direction

[ QUOTE ]
Dear hunglikeabro,

On June 27, our check processor notified us of an issue which temporarily affected their ability to process checks. This resulted in longer than average wait times for North American players who requested a cash-out via check between June 12th and June 26th.

We apologize for the inconvenience these delays may have caused you, and are working to mitigate the impact to our players when we experience processor issues.

It has now been confirmed that all delayed checks have been shipped as of June 27th. Your check should be arriving in the upcoming week, or the beginning of the following week at the latest.

We continue to strive for safe, effective and timely methods of deposit and withdrawal for our players. We are currently testing several new payment processing options that we plan to make available to you in the near future.

We appreciate your business and thank you again for making us your online poker choice.

Sincerely,

Full Tilt Poker Support

[/ QUOTE ]