FULLTILTPOKER says Im a cheater and closed my account/took my money

[MicroBob]

It seems a bit more common on FTP though.

Many of those complaining of such situations were later shown to be total scammers who had just gotten caught. No idea if this is the situation here or not.

But the lack of communication from FTP on such situations is pretty appalling.

"We'll get back to you in a few days."
"Ummmm, haven't heard from you in awhile. I'm still waiting."
"I'm sorry, I don't know what you want me to help you with."


This kind of idiocy is completely inappropriate and unprofessional.

I'm still rooting for FTP to get these kinds of situations straightened out as they keep promising. But I'm just not sure that they are getting any better at all. Aside from their participation on these forums it seems their support leaves a LOT to be desired.

Seriously, when support tells you that they will contact you in a couple days...then they should freaking contact you in a couple days.