WSEx: Official Thread: January & February. (#5 of 6.)

[msst]

Any chance the wsex rep can address the current delay in receiving cashouts?

[RGL]

I talked with accounting today re a check I requested on Sunday. I did not receive it today (4 days). The rep said I should receive it tomorrow, and apologized for the delay. He said that SwiftPay, using the brand name WSEX Pay, was now available for deposits, and that Global Wallet using an ATM card for withdrawals would be added in the next few days.

[BGnight]

Jesus, I just logged in for the 1st time in like 3 months and still: Crappy raise bar and I CANT SEE MY CARDS! I don't understand how they can read all these gripes about their site and not fix the most basic faults. It is unplayable for me.

Sorry, just bitching. WPEX, your software blows bigtime. PLEEEAAAASEEE, FIX YOUR RAISE BAR AND YOUR CARD SIZE! I mean cmon, man! It ain't that hard.

[msst]

Thanks RGL, that's good to hear. I did a Fed Ex withdrawal last week and still nothing. Hope mine is on the route tomorrow too.

[jfk]

While ordinarily I wouldn't post this "dog bites man" story, in the current circumstance you may have interest to know that I received a check by mail Wed. and deposited it in my major American bank without incident (as I have all other WPX checks).

That is all.

Keep up the good work WPX.

[msst]

Thanks for the post. I'm thinking that if you received the check by mail then that withdrawal was processed several weeks ago before "black wednesday" of last week. My Fed Ex withdrawal was processed after "black wednesday"

[Jeffage]

Good to hear JFK - WSEX is the only place I have significant money online anymore. Thanks.

Jeff

[RGL]

FYI, check withdrawal as test Monday by FedEx was received today. Great job, WPEX.

[BeeZee]

I just had a bad experience with WSEX and wonder if others have had similar problems. I was the BB in a 6max 3/6 limit game and was dealt 22. UTG raised and everybody called -- which is damn rare for a WSEX game. A deuce came on the flop giving me a set. SB checked, and before I could even think about whether to bet or play slow, the software immediately folded my hand. AA eventually won a $61 pot. I'd been folded out of hands by the software before, but never when it cost me $61.

WSEX was willing to refund the $6 I had invested. I understand their logic. They are ignoring the results of the hand and are returning what I actually had in the pot. The only way that is fair, however is if they ignore the results all the time and are willing to rebund my $6 even when I would have folded the hand anyway.

However, when I described such a hand to the person helping me, Holly, she refused any payment. In that hand I was 2 off the button in a 6max 5/10 limit game and was holding 98s. UTG folded, I called, button raised, SB reraised, I called the reraise and everybody else folded. 3 to the flop, and the flop comes T96 rainbox. I have middle pair and a gut shot. SB bets and the software folds me out. Button folds and SB wins without going to showdown.

This time I ask for my $15 back since the hand didn't go to showdown, and there is no way of knowing who would have won. I am told that I didn't have the best hand and would get paid nothing.

I was told that the decisions were made by the manager of the poker department, not the GM. And to be fair, when I mentioned that I thought this situation would be of interest to 2+2ers, they decided to offer me 31.50 -- half of the first pot I was folded out of. From what I have read from the GM, I think he would have found a fairer solution.

Anybody else have similar problems? Mind you, this was not a disconnect problem. The software folded me out of each hand.

[Benjamin]

[ QUOTE ]
Anybody else have similar problems? Mind you, this was not a disconnect problem. The software folded me out of each hand.

[/ QUOTE ]

I have not had any problems with the software folding hands for months. It used to happen due to software lag, but they improved that to the point I never have any problem any more.

Are you running a particularily old slow computer? Or running a lot of very intensive programs alongside WPEX?