Stars Support abysmal for EPT packages!

[Sciolist]

The mail was automatically sent a few minutes after you won the seat - it's likely that your email account decided to block it as spam (we get that a lot).

That said, support should just forward the mails to the EPT department (i.e, me), rather than being answered by others, so I'm going to request everyone is reminded about this so it doesn't happen again.

Sorry about that. I take it you've already received a reply from me about this? I had one of those today. If you haven't, please mail [email protected] directly.