About the PokerRoom X-mas tourney

[Hopey]

[ QUOTE ]
"We understand that many of you have lost faith in us over our terrible mishandling of this incident.
You voluntarily put your money onto our site and you trust that when you see a tournament that says $19k it actually is going to pay out $19k.
You also trust that when you win the tourney and that money is paid into your account that it is there to stay and won't be yanked-out.
These are completely reasonable expectations of course. But we somehow messed up these very basic aspects of why one should put their trust in a room.

We have learned a lot from our mistakes here and from the feedback we have received about it.
We have admittedly taken a bad publicity hit here but we are determined to make things right. And perhaps our efforts will be good to earning your business and loyalty again in the future."


[/ QUOTE ]

Had this been their response, I would have given them credit for acknowledging and attempting to learn from their mistakes.

They should consider hiring you as their PR man, Bob. [img]/images/graemlins/smile.gif[/img]