*Official* Suggestions for Stars Thread

[coxquinn]

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Software is too slow, so speed it up. It shouldn't be too hard to fix, and it would also mean more money to them.

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please please please lee speed up the deal

also support for multi tabling would be amazing. why not develop a PokerStars specific gamepad and send it to all VIPs...then they just plug in via USB and are good to go.

[Lee Jones]

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please please please lee speed up the deal

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We are reviewing dealing speeds at all the major sites; you definitely got our attention on that.

Note, though, that our deal is extremely fast. It may just be the animation that's bugging you. Until we're done with our research, you may find that turning <u>off</u> animation (In the main lobby: Options -&gt; Animation) will solve the problem for you.

Best regards,
Lee Jones

PokerStars Poker Room Manager

[William]

Very nice. How about also addressing the many requests about partial FPPs?

We would rather have a clear no from your side than the silence we meet everytime we request this.

At least we would know there is no hope ahead.

Ty

[Lee Jones]

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How about also addressing the many requests about partial FPPs?

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Hi William -
We realize that many of our lower-limit NLH players feel that they're not getting much benefit from the FPP program. I don't know if we will start counting partial FPPs, but yes, we're listening. We are considering ways to address that, but obviously whatever we do will have big implications across the whole FPP program. We want to come up with the right solution the first time.

Best regards,
Lee Jones

PokerStars Poker Room Manager

[William]

Hi Lee,

Thanks for your reply. I'm sure you guys will figure something out now that you've told us you will.

Many will be thrilled by this, even if it means waiting a little longer.

Kind regards,
William

[HSB]

[ QUOTE ]
[ QUOTE ]
How about also addressing the many requests about partial FPPs?

[/ QUOTE ]

Hi William -
We realize that many of our lower-limit NLH players feel that they're not getting much benefit from the FPP program. I don't know if we will start counting partial FPPs, but yes, we're listening. We are considering ways to address that, but obviously whatever we do will have big implications across the whole FPP program. We want to come up with the right solution the first time.

Best regards,
Lee Jones

PokerStars Poker Room Manager

[/ QUOTE ]

Other than rakeback, which I assume is a non starter, this issue is going to be the single biggest thing to get guys at my level to play more at Stars.

I know we're beating a dead horse and I at least appreciate that you want to get it right the first time.

[2461Badugi]

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Note, though, that our deal is extremely fast.

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I agree that the deal itself is quite fast; competitive at least. It's the interstitial times that get somewhat painful, especially posting the antes in order in Stud games. Add this to autoposting being significantly slower than other sites and a quite long delay for the pot to be shipped and there's a lot of time between hands.

I just counted and there are five full seconds between the winner of a hand being determined and the start of the next hand. That's extremely slow and should be fairly easy to speed up.

Edit: by the start of the next hand I mean when SB is asked to post. That five seconds is all pot-shipping time.

[CCx]

[ QUOTE ]
I agree that the deal itself is quite fast; competitive at least. It's the interstitial times that get somewhat painful, especially posting the antes in order in Stud games. Add this to autoposting being significantly slower than other sites and a quite long delay for the pot to be shipped and there's a lot of time between hands.

I just counted and there are five full seconds between the winner of a hand being determined and the start of the next hand. That's extremely slow and should be fairly easy to speed up.

Edit: by the start of the next hand I mean when SB is asked to post. That five seconds is all pot-shipping time.

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This is spot on, please read this Lee. Deal is very fast without animation but the all-in's and time between hands etc is what slows things down a lot compared to other sites.

[MicroBob]

[ QUOTE ]
[ QUOTE ]
I agree that the deal itself is quite fast; competitive at least. It's the interstitial times that get somewhat painful, especially posting the antes in order in Stud games. Add this to autoposting being significantly slower than other sites and a quite long delay for the pot to be shipped and there's a lot of time between hands.

I just counted and there are five full seconds between the winner of a hand being determined and the start of the next hand. That's extremely slow and should be fairly easy to speed up.

Edit: by the start of the next hand I mean when SB is asked to post. That five seconds is all pot-shipping time.

[/ QUOTE ]

This is spot on, please read this Lee. Deal is very fast without animation but the all-in's and time between hands etc is what slows things down a lot compared to other sites.

[/ QUOTE ]


correct.
turning off animation is not really the issue here.
I suspect that many of the players making the observations about how slow it is on turn and river in an all-in hand ALREADY have their animation turned-off anyway.

Time between hands is definitely a big issue here.
Long long pause sometimes that has absolutely nothing to do with animation.

[grandgnu]

The new VIP bonuses are a nice attempt, but kinda weak in my opinion.

$285 for 25K FPP's equals 1.1 cents per FPP (not counting the fact that you need to earn additional FPP's on top of what you spend in order to clear the $285 bonus)

For Supernova players the $1,500 for 100K FPP's works out to 1.5 cents per FPP, again not counting the fact that you need to earn additional FPP's to clear it.

Meanwhile obtaining Sklanksy's and Millers No Limit Hold Em Theory and Practice (retail value about $30) for 2K FPP's works out to 1.5 cents per FPP.

A $2,500 travel certificate for 145K FPP's comes to 1.7 cents per FPP. Even the paltry $500 travel certificate for 30K FPP's is 1.6 cents per FPP.

So the "VIP Bonus" cash seems kinda weak compared with other offerings, especially when you factor in having to clear it.

And I don't mean to nitpick here, since you still have by far THE BEST PLAYER POINTS STORE I'VE EVER SEEN. So thanks for listening to all us nits grumbling and even adding some of our suggestions.