Do you trust ongame (pokerroom, hollywood and even daniels fullcontact

[irishcurve08]

I encourage everyone to spread the word about ongame netowkr, which includes (pokerroom, hollywood poker, bayou poker, betson poker, FULLCONTACT poker, and many others). Post on as many sites as you can and share it with all whom you know. Thank you

[PokerRoom.com]

Hi 2+2 Community,

We will off course not discuss specific cases of collusion or player security openly in a poker forum. Especially not since we are not really involved. But we will make the following statement.

This player's account was closed on PokerRoom.com on May 4 of this year. No funds were confiscated. Based on our investigations we have no intention of requesting the Ongame Network to re-open the account. Hereby ends our involvement in this case.

Please do not make the mistake of confusing PokerRoom.com with any other operator within the Ongame Network nor the network itself.

We have our own experts, our own organization and also our own refund policies which covers PokerRoom.com players alone. We adhere to the rules set by the Network but we have incorporated, within our services, several routines in place to ensure that players who get caught up in matters of security are treated with extra care.

As the player in question has been playing from an operator other than PokerRoom.com, these routines do not apply and any assistance we do our best to provide to our players does not come into play here.

Sometimes we do conduct investigations into matters of security that turn out to have been carried out unjustly. These incidents are unfortunate, but unavoidable if we are to ensure the best level of protection against collusion, chip dumping and other illegal player actions that we can.

We always strive to make sure these investigations are carried out as swiftly and painlessly as possible. But some cases are very,very complex. We assist the network in their work as well as conduct our own inquiries.
By playing on PokerRoom.com you give us the right to suspend your account at ANY time should our systems detect anything that could be considered suspicious.
We certainly understand that having ones account frozen for a period of time is far from enjoyable, but we do believe that in the interest of every player who plays on our site it is acceptable that we sometimes carry out what may considered routine investigations that, fortunately, come up blank.

We are disheartened to hear that a former customer of ours feels unjustly treated by another operator but there is really little we can do to help since he has not experienced these problems while playing on PokerRoom.com.

We will however, do what we can to make sure the operator and the Ongame Network re-examines the case and hopefully clears some of the confusion up.

With that said, we would like to ask player rsigley to contact us and provide us with his or hers PokerRoom.com nickname. Should there be any merit to your claims (and you have experienced this on PokerRoom.com) the handling of your case is totally unacceptable. We have not heard of it before and will investigate as soon as we are provided the necessary info.

Unfortunately some of our players experienced a wave of bouncing checks a while back as we changed our banking procedures. Terribly embarrassing for us and we would like to take the opportunity to apologize to anyone who experienced this.

With that said, we now end our statement.

C u at the tables.

Sincerely,

External Forum Support
PokerRoom.com
---------------------------------
Meet Them and Beat Them

[Phresh]

[ QUOTE ]
C u at the tables.

[/ QUOTE ]

lawl

[Kneel B4 Zod]

[ QUOTE ]
We have our own experts, our own organization and also our own refund policies which covers PokerRoom.com players alone. We adhere to the rules set by the Network but we have incorporated, within our services, several routines in place to ensure that players who get caught up in matters of security are treated with extra care.

[/ QUOTE ]

is this Randy Moss?

[shakingspear]

[ QUOTE ]
C u at the tables.


[/ QUOTE ]

I suppose after writing a novella-length response it's reasonable to shave off some typing time there at the end.

[wardkaew]

[ QUOTE ]

Please do not make the mistake of confusing PokerRoom.com with any other operator within the Ongame Network nor the network itself.

External Forum Support
PokerRoom.com
---------------------------------
Meet Them and Beat Them

[/ QUOTE ]

"Ongame, a subsidiary of bwin Interactive Entertainment AG, is a world leader in digital entertainment with a focus on poker. It develops and markets everything from stand-alone products to turnkey solutions in poker and casino games for digital media. The company owns one of the world's most popular poker networks, Ongame Network with around 8.6 million registered players and several own gaming sites, including PokerRoom.com , EuroPoker.com, eCardroom.com and HoldemPoker.com"
http://www.ongame.com/

So why dont you call some people at Ongame and ask them whats up with irishcurve's case ? Or is PokerRoom/ongame fine wth the procedure of just freezing accounts for unspecified periodes of time without producing any evidence ??

If so, im leaving aswell.. so maybe i wont "C U"

[irishcurve08]

How is this isolated to just pokes poker? Pokerroom how about the fact that you wont cash out any of the higher players cashouts for the past month. Lets also proceed to explain that i was assured by adam that he doesnt handle any of the security issues but rather ongame does and he has no control over ongame. So you saying you're on a different skin makes a difference? Nope everyone is still using the same crappy security with the same issues. Contact ongame ask how many accounts are experiencing similar problems. Something isnt right with ongame right now and that is obvious. saying they treat 25 cent players the same as those that play 25-50 no limit is very true. The support is terrible. They are blocking my account with no valid explanation or proof and telling me to be satisfied. That is just plain rediculous

[Happy Time Harry]

LOL at all the FCP boys chiming in...

Why does everyone keep insisting irishcurve got his account locked for prior collusion? Why would Ongame give him a BS excuse about colluding with two players he's never seen before instead of giving him a legitimate excuse (and some HHs!) pertaining to his prior colluding?

Irish,

Find Andrew Karpinksi right away and pay him to coach you on the ways of 2+2 posting. Then when your post count reaches 5000+, maybe your money situation will turn out more like this guys.

[Clayton]

gg poker room. i was abt to deposit money there too. thanks for heads up.

[irishcurve08]

Ya well they will be seeing me in court soon that is a gaurantee. Woulda been cheaper for them to pay me out and call it a day, but instaead giving me no proof whatsoever and blocking my account without atleast giving me my profits, thats extremely bad business practices and im sure noone else would like to go through the same or similar.