I suppose that FTP is a fraudulent site. [Bumped from 4/2006]

[runner4life7]

wow, i never planned to play at full tilt, but this is sick. They dont even offer some type of bonus? I lost a lot of respect I had for full tilt, and will be more careful about giving random respect before it is earned.

[guitarizt]

They're probably short on money so they're closing accounts that are inactive hoping no one will notice.

[OneBigRed]

I'm amazed how the sites all seem to thin it's ok not to tell someone why they have closed accounts and/or confiscated money from accounts. First the thing with Prima, and now Full Tilt.

Another scary thing seems to be that you have to get your bandwagon started at 2+2 before anything will be done to resolve the situation.

[Alex Scott]

I work in the online poker industry, so I can perhaps add something to this discusssion.

Cardroom software is designed to detect and point out suspicious account activity, and is designed to be as zealous as possible in doing so. As a result of this, enormous numbers of innocent accounts are flagged. Accounts can be flagged for many, many reasons, including if that account was accessed from the same computer or IP as an account that has already been flagged.

Its absolutely reasonable that Full Tilt might close your account if it was related to an account that was involved in fraudulent activity (most commonly fraudulent chargeback requests / chip dumping). This is for your protection as well as theirs - and almost every online cardroom would do the same .

What has most likely happened is that your account has been flagged for whatever reason and closed for investigation. That investigation hasn't been properly carried out, and so your account remained closed. Once FT discovered an error had been made they reversed the situation (I would probably have compensated you in some way, but hey, each to his own) and allowed you to play again.

My point is, its such an easy mistake to make. This could have happened to you at any site and the results would have been similar - it was just coincidence that it happened at Full Tilt. You shouldn't hold anything against Full Tilt for trying to protect the integrity of their games.

[Arnfinn Madsen]

[ QUOTE ]
You shouldn't hold anything against Full Tilt for trying to protect the integrity of their games.

[/ QUOTE ]

He should maybe hold something against them for treating him disrespectful though?

[Benoit]

[ QUOTE ]
[ QUOTE ]
You shouldn't hold anything against Full Tilt for trying to protect the integrity of their games.

[/ QUOTE ]

He should maybe hold something against them for treating him disrespectful though?

[/ QUOTE ]

That's what I'm thinking too. Are they afraid of letting him know how they flagged his account? These general statements, and the fact that it wasn't resolved until after he started posting on 2+2, makes me wonder how serious FTP is.

I was kind of 50/50 about trying FTP before, but now I don't think I'll bother.

[NCAces]

[ QUOTE ]
I work in the online poker industry, so I can perhaps add something to this discusssion.

Cardroom software is designed to detect and point out suspicious account activity, and is designed to be as zealous as possible in doing so. As a result of this, enormous numbers of innocent accounts are flagged. Accounts can be flagged for many, many reasons, including if that account was accessed from the same computer or IP as an account that has already been flagged.

Its absolutely reasonable that Full Tilt might close your account if it was related to an account that was involved in fraudulent activity (most commonly fraudulent chargeback requests / chip dumping). This is for your protection as well as theirs - and almost every online cardroom would do the same .

What has most likely happened is that your account has been flagged for whatever reason and closed for investigation. That investigation hasn't been properly carried out, and so your account remained closed. Once FT discovered an error had been made they reversed the situation (I would probably have compensated you in some way, but hey, each to his own) and allowed you to play again.

My point is, its such an easy mistake to make. This could have happened to you at any site and the results would have been similar - it was just coincidence that it happened at Full Tilt. You shouldn't hold anything against Full Tilt for trying to protect the integrity of their games.

[/ QUOTE ]

Nonesense! That isn't what happened at all. They didn't "flag" his account. They closed it. They said they were taking his money, no explanation was forthcoming, and that they might not respond to further email. All this in light of level-headed requests by the OP. That is not an easy mistake to make.

We have seen what they should have done ... it has been well publicized of late with the ZJ problem. Even a moron could figure this out.

1. Our software indicates there "may be" the following fraudulent activity going on with your account: [alleged fraudulent activity goes here]

2. Your account has been flagged pending investigation. You will not be able to play or withdraw funds pending further investigation.

3. You have 5 days to respond to the above allegations or we will close your account and confiscate your funds.

4. If you are not guilty of these allegations, please accept our apologies. But, we owe it to you and the other players at [site] to ensure the integrity of our games. We look forward to hearing your side of the story.

That is how it should have been handled. Your defense of their actions is rediculous, and the fact that you are in the online poker business concerns me rather than reassures me.

NCAces

[Banzai]

Why has a professional poker player (even a Latvian one) only got $10 on a site?

[luckyjimm]

Yegor:



http://whatsnew.fotki.com/yegor/

[Ted Metro]

I would be surprised if we're getting the whole story from Skaits. And then a person with one post links to a German post by someone with only 8 posts. Yeah, that's really credible...

This whole affair stinks, and never having had a problem with Full Tilt I'm inclined to think that they probably didn't do anything wrong here.