Re: Fulltilt froze my account with 47 grand in it
Just want to throw my post up for the lack of support that Full Tilt is showing here. It is a shame that you have taken this persons money for the extended time you have and not given ANY information to her. She has been nothing but helpful from what is in this post and you have done little more then spit in her face. A person who over the years has put alot of money into your site. The fact that you take a guilty until proven innocent stance make me and I am sure many more look very unfavorably on your site.
I play micro limits but honestly if this isn't resolved soon for a loyal customer of yours I will take my small BR to PokerStar where they treat the people that play on the site with respect and respond to them when emailing. I emailed support a while back and did not get a simple form response. No response at all. The simple lack of any respect your support seems to be showing the people that fund your site is showing and if you don't fix it you will lose alot of the people that keep your site alive. I may be a small fish in your pond but when all the small fish are gonna the big ones will follow them.
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