PartyPoker postpones my cashout.

[Bulletproof Monk]

This new law was pushed through without any notification to their customers.

Dear ****,

We have received your cash out request for $*** today. However, we notice that, after having made a deposit of $***, you have not earned enough party points on your account to be eligible to cash out.

Please refer to the terms and conditions "party points" this will explain that you have to use 15% of your deposit for playing to be eligible for cashing out.

****, as a result, your cash out has been placed back to our account balance.

We thank you for your cooperation and understanding in this regard.

Contact us anytime, we are available around the clock to assist you with your account related questions and suggestions.

Sincerely,

Daniel
Investigations Team
[email protected]

Note: Your PartyAccount username and password are confidential information. No one from the company will ever ask for your password in a phone call or email message. Do not respond to any message or request that asks for your password.



This is making me physically sick. I dont want to gamble any more. I just want my money back.

Thoughts?