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I don't know if someone plays there, or has played there, but after my recent experience with that site I felt to warn everyone.
A couple of Weeks ago I decided to join the site because their $30 free money offer. I declined that offer due to the release conditions. After they called me I took a $5 Bonus offer, went to a NL10 Table, made $0.50 and played a $100 guaranteed MTT. I won that one for $50. Later i won a FL freeroll for $7.50. Not thinking of playing there anymore I wanted to make a cashout. When i wanted to make it, it said that I have to deposit $25 first. Ok, no problem. After a couple of days I asked the chat when my pending cashout will be released. They told me that it won't because I have to earn 200 comp. point first. (in a cashgame you get 1 point for each dollar in rake, but no partial points, so no way for a NL10, NL25 player to make it...) After a long diskussion their offer was to ask me if I am ok to disclaim all the money I won with that bonus ($50). I agreed, cashed in another $25 to cashout my $32.50 (min. cashout $50). Now it really starts... After a couple of days I asked them when the money will be released. Answer usually in 2 to 4 business days, giving them 2 days. Is asked again last thursday. Suddenly they had trouble with Neteller and delayed transfers. It will be in my account on Monday. Monday: no money... Next Chat: I have to earn 200 points first. ROFL! After a long and boring discussion he found the note in my account that i abandoned the bonus. Now he told me about the Neteller troubles again, and that the money will be in my account on tuesday or wednesday. I also talked to Neteller because I want them to trace down the transfer. Therefor NT needs a so called NT code. Pitbull refused to give it to me, so Neteller asked me to write this fact to their public relations department (did that immedately). Now I asked PB if the transfer has been made yet and they told me "no". Great... Newest chapter from today: First the operator told me that I'll have my money unil the end of the week, I refused to hear that. Then he told me that their is a line for cashouts since two weeks. He will talk to the manager to speed things up and he also does not know anything about problems with Neteller. I should have my money by tomorrow or thursday... I'm really excited to hear their newes excuse tomorrow!!! |
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