Can you trust UB?

[RAY_34]

Since I downloaded the new version of UB almost a month ago I haven"t been able to get into the site. I get the log in box and log in ok but it doesn't take me anywhere. The only item under the File tab is exit.

Customer service has emailed me numerous things to try but none of them have worked. I scheduled an appointment on two different days this week for them to contact me to take over my computer to fix the problem but they didn't contact me.

I've asked them to send me a check since I can"t get to the cashier but they won't do it. I've asked for someone to contact me via telephone but they won't do that either.

They say how great their customer service is and how safe our money is, bah humbug!!

I'll be happy to forward all of the e-mail to anyone that would like to read it.