PartyPoker prohibits usage of any side-software?

[Woodhead]

For me it is not LOL, as Party Poker still has not returned us money, has
not shown us proves of our fraud and has not even replied to our emails,
which we were sending day by day for last week (see below), and has not even
confirmed if they received the e-mails or not. The total amount of blocked
money on accounts is exactly over 45K USD.

The e-mails just asked to repeat in written form the facts they told us by
phone:



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E-mail address: [email protected]

Theme: To the attention of Andrew Hill



Message:

Hi, My name is XXXX, my login is XXX.

My Party Poker account was blocked few weeks ago.



I need the official stand of Party Poker about every next points:

1. Please confirm my first and last name, my date of birth, and my account
name, which were registered at Party Poker.

2. Please confirm the date of blockage of my account.

3. Please confirm the exact amount at USD, which was blocked on my Party
Poker account.

4. Please confirm the reasons of blockage of my account.

5. Please confirm the fact, that by security or other reasons (please
mention the reasons, if they are in place here) you have not shown me proves
or evidences of my fraud.

6. If the point (5) is not true, please attach the actual evidences of
violations of rules of Party Poker.



Hope for a quick and full answer from you, as I will forward the e-mail as
official stand of Party Poker for the purpose of further investigation of my
issue.



Thank you.

====================================

So, Party Poker is not going to return us money, and also hampers the
progress of investigation of our blockage at player-protection organizations
and leaves us without official written information, which we could show to
our lawyers.