The official EPASSPORTE thread. (#2 of 2.)

[dustyn]

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I am having issues doing ACH withdrawals to my checking account. They are timing out and giving an "error please contact customer support." Epass is saying some other customers are having issues as well. Is anyone able to withdraw stuff via ACH right now successfully? Anyone else having this issues?

I've never had this problem before and every withdrawal has hit my checking account in the past without a problem.

Also, FWIW, I am still able to deposit funds from epass to a poker site successfully.

-dustyn

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yea im having the same problem. i dont want to call the customer service because the last time i called i was on hold for 20 minutes. did they tell you what was wrong?

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They opened a ticket, but quite frankly, they seemed to have no idea what's wrong. I'm assuming everyone isn't having the issue given the lack of responses in this thread. As of this morning I am still having this issue too.