FTP Check on hold by Chase - a couple of questions

[downtown]

I saw a thread from a couple of weeks ago about a check that is on hold, but it didn't really address a few questions I have about a situation that I'm having.

I noticed today that a 5k check I deposited from FT this past week is on hold until May 14th. This is the first time this has occurred, I've deposited other checks from FT and Stars without issue in the past. My account is at Chase Bank. I called their customer service, and they said that there was a note that the check was on hold by an internal department (not my branch, where I deposited the check at an ATM, and have before without issue). This note apparently said "on hold because of information provided by paying bank."

No other information was available from customer service, and the holds department is not open until tomorrow, when I will certainly call them.

What's my best line here?

Demand the check back and deposit elsewhere? Demand the hold be taken off? Is it ok to say where the money is from?

IIRC those checks are drawn off of Wells-Fargo Bank. According to Wells-Fargo's website, there's not a branch in Chicago, otherwise I could just take the check there?

Thanks.
-dt