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Original Message Follows:
------------------------ I thought checks over 2500 are mailed express? Thank you for emailing into Full Tilt Poker Support. We understand the effect this has on you due to the inconveniences caused by our extended delivery times. After offering expedited delivery to our players, we received reports that some players did not receive their check within the 3-5 business days cited due to delays with our check processor. Unfortunately, the issues were beyond our control as our check processor was not able to keep up with the demand for expedited delivery. Rather than offer a service time line we were unable to meet, we had to make changes to our delivery options so that players would receive their checks within the time frame promised. After reviewing actual delivery times, we are no longer offering the option of expedited delivery. Checks will now be delivered by United States Postal Service mail only and should arrive within 10 business days from the time your withdrawal request is approved (1-3 days processing and 3-7 days delivery time). Delivery times to destinations outside the Continental United States will vary. Thanks again for writing to us with your concerns and we do appreciate your play at Full Tilt Poker. If there is anything else we can assist you with, please let us know. Regards, Carolyn Full Tilt Poker Support That's why. No more expedited delivery. |
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