ACH (add funds withdraw on Absolute) reversed

[Beastmaster]

I sent am email with the info...maybe not the best idea and then just called the VIP line. They said I should not send that information because it is private and they can't do a manual request for the cashout. They said I need to go through the website for cashout request again. They said something didn't match up or my bank didn't accept....

I'm lost now...I guess maybe I'll just request a check.??

UPDATE: I now see that have taken back my cashout request but it doesn't say anything but adjustment -3000.00?????

Going to be calling them back.