Prima Withdrawals (US Players)

[Seven77]

I'm a player from the US and I've been having trouble cashing out from Poker Rewards (a prima skin). They would not send the money to my Click2Pay account, which is what I used to deposit. So I asked them how a player from the US could withdraw and they told me ACH transfer. I requested an ACH transfer on Feb 20th and I recieved an email that was encouraging. It said the withdrawal was sent out Feb 23rd through a new payment processor and if I didnt recieve the money in 10 working days to contact them immediately.

However it has now been over 10 days and still I have not recieved my money. So I am wondering has anyone from the US actually recieved an ACH transfer from Prima in the last 2 weeks? Anybody else having similar trouble? Finally, if you were having trouble cashing out from prima and succeeded, what method worked for you? Any thoughts, suggestions or general information regarding prima withdrawals would be appreciated.