my ftp account got hacked

[jcmoussa]

not really much, no details.
Hello Jean-Claude,

We thank you for your patience.

Currently, we are still investigating and we have located and frozen a
large portion of your funds. Unfortunately, we are unable to release
any more information until the investigation has been completed.

As stated before, your case has been given top-priority. However please
know that account and security investigations of this nature typically
take 48 - 72 hours to resolve and may take even longer in your case due
to the amount of funds involved. Please know that Full Tilt Poker is
working as quickly as possible to resolve your issue.

At this time, we ask you to check and ensure that your account and
computer are safe against security threats. Please ensure there are no
viruses, keyloggers or other malicious software on your system by making
use of antivirus and spybot software.

We have temporarily suspended your account?s ability to chat, play,
transfer or deposit as a precaution ? but you will be able to log into
your Full Tilt Account.

We have reset your password at this time to ensure that your account
remains safeguarded. Your new password has been emailed to you at this
email address.

The next time you log in to Full Tilt Poker, you will be prompted to
change your password. Please remember to select a password that cannot
be easily guessed (do not use your name or birthdate for example), and
never let anyone know your password under any circumstances. Also, do
not check the ?Save Password? option in the login screen as this allow
anyone that has access to your computer access to your Full Tilt
account.

In addition, we ask you to change your other passwords, such as email or
processor logins, as a safety precaution.

Even Full Tilt Poker staff will never require your password -- the only
time you need to enter your password is when you open the Full Tilt
Poker software on your computer to log in and play.

After you write back to us and confirm that you have sole and secure
access to your Full Tilt Poker account, we will restore your account?s
rights. After we have completed our investigation, we will only restore
any salvaged funds back to your account after you verify that your
account is secure.

Full Tilt Poker is dedicated to providing you with a safe and secure
gaming environment, and we appreciate you taking your part in protecting
your account.

If you have any questions regarding this or any other matter, feel free
to email. We will contact you as soon as updates are available.

Regards,

Johnson
Fraud Investigator / Senior Cashier
Full Tilt Poker

----------------------------------------------------------------------
Please remember that no one will ever ask you for your
password or account information, not even support. Please
use good common sense and keep your password a secret.

Learn, Chat, and Play with the Pros.
100% Initial Deposit Bonus - www.fulltiltpoker.com

----------------------------------------------------------------------

Original Message Follows:
------------------------

still no reply from you guys, but when you do, could you look into the
account prowings ? A person on a messageboard posted that this name won
the exact same amount of money that i lost in a day that was logged into
an online database. thank you.oh, my ftp name is jcmoussasux

jcmoussa