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  #11  
Old 01-18-2007, 02:15 PM
LetsGambool LetsGambool is offline
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Join Date: Jan 2007
Posts: 17
Default Re: Neteller conversation

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Hi all,

Just had a chat with Neteller, and wanted to share. Dont know if anyone is in my situation, so take it for what its worth.

My situation is I had deposited $5000 on Sunday, the money is no longer in my bank account but the EFT is still pending. No sweat, this usually takes a week, but wanted to check whether there would be a problem....last answer is not encouraging.

Marcella: Hello.
xxx: Hello Marcella
Marcella: We are experiencing some major delays right now.
xxx: OK, Im talking about the transaction I made on Sunday where the money has already left my bank account.
xxx: Will that $5,000 still appear in my Neteller account in a reasonable timeframe given the money has left my account? Understand that there are delays around withdrawals right now.
xxx: Are you still there?
Marcella: Sorry, I cannot say when the funds will reach your NETeller account. We are trying our best to get some answers.
xxx: Where is the money then? Because the funds have already left my bank account. Is there any way to reverse the transaction?
Marcella: Unfortunately we cannot reverse right now. We are wiating for updates.
xxxx: Wow. OK, so I just dont have my $5000 then, that's unfortunate.
xxxxx: Is the problem that third-party processors will not do business with Neteller right now or is there a liquidity issue?
Marcella: You can view any updates at http://updates.neteller.com.
xxxxx: Yeah, Ive read that, none of that helps answer my question. Frustrating, I know you guys are in a tough spot here, but frustrating on my end since the money is out of my account and is apparantly going to disapper into the ether.
Marcella: We don't know what is going to happen at this point. We are waiting for updates.
xxxxx: Can you assure me I will be paid in full?
Marcella: I cannot make any promises.

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Sounds like a 24-tabler.

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Nah, Mid-level recreational player. You definitely dont want me losing access to that cash [img]/images/graemlins/tongue.gif[/img]
 


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