Neteller doesn't pay and doesn't seem to care. Are they going broke?

[Templeton]

I have never had a problem cashing out. Checks have always arrived in a timely fashion. To cash out via checks I'm pretty sure you don't need to be certified? I certified years after creating my Neteller account.
When Neteller need/want to talk to me by phone, I email them & let them know I am available for them to ring me within the next xx hours, and they always have.