Thoughts on high-end shoe salespeople RANT

[talentdeficit]

a lot of the condescension is a defense mechanism. most of their customers probably treat them as subhuman as they're 'only' a waiter or a salesperson or whatever. taking a superior tone and posistion is a natural response to this.

i find if you smile at them as they approach and make an effort to treat them like an equal, most of them are pretty awesome to deal with.

failing that, just stick to nordstroms/holt. i have never, ever had a problem with an employee at either.