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My new computer that I bought from Dell recently keeps crashing while I'm playing poker. I uninstalled some drivers it might have been.(from talking to support) It keeps crashing though. The only things I have downloaded on my computer have been poker related programs(party, stars, pt, pahud, etc...) and messanger. Here is the message I get when it crashes:
"A problem has been detected and windows has been shut down to prevent damage to your computer. Driver_IRQL_NOT_LESS_OR_EQUAL Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.. If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. if you need to use safe mode to remove or disable components restart your computer, press F8 to select Advanced startup options, and then select safe mode. Technical Inofrmation: Stop: 0x000000D1(0x00000000C, 0x00000002, 0x00000000, 0B1676F21) ***portcls.sys_Address B1676F21 base at B1676000, Datestamp 40574e49 Beginning dump of physical memory Physical memory dump complete Contact system administration or technical support for further assistance" The support person helped me clear some things last time I spoke to them, and told me how to uninstall a driver they thought it might be based on what I told them. The other option was to wipe everything off and start over(meaning pt and everything would be wiped) I was waiting to see if the other things worked, and they definitely didn't. However, when it started crashing is when I first got it I only had like Party, PT, pa hud and AIM on my entire computer. Could it be the computer????? I dunno what to do. |
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