FULLTILTPOKER says Im a cheater and closed my account/took my money

[Gregg777]

Does anyone realize how bad this email is from Full Tilt?

If anyone else gets their accounts seized in the future, just come pull up all of the errors FT has publicly admitted to in this forum.

I have never seen one company make so many gross errors regarding someone's money.

It is borderline criminal.

[MicroBob]

Congratulations. Glad to hear it worked out for you.


[ QUOTE ]

Investigators are held to high standards, and they should be
collaborating with others before prematurely closing a legitimate user's account.

[/ QUOTE ]


Yes. FT needs to learn from themselves on stuff like this and actually start practicing what they preach.

This lack of communication and just scaring innocent players is completely unnecessary imo to efficiently crack-down on charge-backs and collusion and so forth.


Interesting that the guy who did this no longer works there.



cardcounter - yeah, I would be interested in this too.

A year or so ago I tried to sign-up for JetSetPoker.
they wouldn't let me do it because I was somehow associated with several accounts there already.
Ummm, excuse me? I had never been to their site before and nobody else touches my computer.
I have used it at coffee-houses though.
And I'm on the Verizon Broadband-Access wireless network (the cellular-car thingee) so I'm not sure how that effects how my address looks to them or whatever.


But the point is, I too have been accused of 'being associated' with numerous accounts when I had absolutely zero association with anybody with an account there.

So the idea that FT could be making a LOT of mistakes in a similar way as appears to be the case doesn't surprise me at all.
The fact that they seem pretty slow to figure out that they are making so many mistakes regrding 'linked accounts' and so forth does seem a little strange to me though.


At least it's nice that they re-investigated and actually e-mailed him an apology.
I'm guessing the FT people were made aware of the thread and decided to take care of it directly with the customer instead of coming on here and apologizing and trying to make it right via this thread.

[Mitch Evans]

Now that your account is unlocked take all of your money out, and do not play there again.

[Gregg777]

[ QUOTE ]
Now that your account is unlocked take all of your money out, and do not play there again.

[/ QUOTE ]

Only if he's good, otherwise stay [img]/images/graemlins/grin.gif[/img]

[BigF]

[ QUOTE ]
This post says you accessed Full Tilt from a public computer, yet you claimed previously to only access Full Tilt from your own computer.

So did you access Full Tilt from a public computer?
It would be interesting what the case is here.

(By the way -- using a public computer really shouldn't get your funds seized should it? Don't you actually have to do something wrong? I am sure I drive on roads that are the same roads criminals use every day. Just another example why Full Tilt needs to straighten up before I play there.)

[/ QUOTE ]


He just said he did.

"I dunno what WiFi is? But I was 2 weeks in Vegas in january and play on my ftp account at the hotel (sahara) while I was there..."

[mikeroddick]

Yea, so he is linked by using the same IP address as anyone else that played from the Sahara WiFi system.

Duh...

[mikeroddick]

Wouldn't have to have used another computer, but the same IP address that the Sahara WiFi system throws off would link you.

Anyone that plays from that same WiFi will be linked as well.

Don't FTP have a way to filter that????

That could happened if you play at any starbucks....

Or even if you use dynamic IP and your IP address gets recycled to one that was previously used by a crook.

This is really scary!

[Jazzy3113]

do you guys notice how this crap never happens on pokerstars?

[Mitch Evans]

It happens on stars too, but they investigate first before locking accounts.

[cardcounter0]

[ QUOTE ]
It happens on stars too, but they investigate first before locking accounts.

[/ QUOTE ]
Probably doesn't take a month to get more than a standard 'BS' reply or run-around from them either.