Can you trust UB?

[RAY_34]

Since I downloaded the new version of UB almost a month ago I haven"t been able to get into the site. I get the log in box and log in ok but it doesn't take me anywhere. The only item under the File tab is exit.

Customer service has emailed me numerous things to try but none of them have worked. I scheduled an appointment on two different days this week for them to contact me to take over my computer to fix the problem but they didn't contact me.

I've asked them to send me a check since I can"t get to the cashier but they won't do it. I've asked for someone to contact me via telephone but they won't do that either.

They say how great their customer service is and how safe our money is, bah humbug!!

I'll be happy to forward all of the e-mail to anyone that would like to read it.

[Leader]

do you have scripts in IE turned off?

[Manimal 42]

I've read some very vague things here but see no solid reason not to trust UB. Are there any particular reasons other then slow customer service response?

There are other sites I like better overall but UB still has the fastest action and the re-match option after a heads-up match is wonderful and +EV.

My .02 ;~)

[KSOT]

You want a solid reason?

Several months ago they had a major server crash (actually a few of them) when I was playing a tournament with a friend of mine. I had to email them several times, give THEM specific information about the tournament, and wait weeks to have my money refunded. My friend never bothered to email them, so they simply kept his money along with a ton of other people who were equally lazy I'm sure. In other words, they are proven thieves.

[CaptVimes]

Have you tried logging in through another computer? Might be you only chance to access your accout.

[dragonystic]

NO

[RikaKazak]

NOOOOO!!!!!!!!!!

(didnt' read your post, but UB is the one site I wish I didn't have money on)

[kcheel]

I got my money out of there thankfully and don't have plans to ever play there again.

So my answer is NO.

[Sherman]

Ugh...well my Dad (who lives several states away from me and is computer illiterate) called me yesterday to tell me that he can't log into any UB games. He gets logged into the site, but can't play.

I personally don't play on/know anything about UB. Any ideas as to what his problem may be? Thanks.

[JOHNY CA$H]

If you ever get in and try to cash out, then the REAL fun begins.