[psandman]

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there's "Robert's rules of poker" (Bob Caffione). Each card room keeps thier own modified version of these AFAIK. In any case, the dealer isn't supposed to fix a mistake, that's the floor's job. Dealers make mistakes, floor managers fix them.

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Some mistakes can be fixed by the dealer.

For example, somebody is only dealt one card (not the button, that is fixed right away) and attention is brought to the mistake before anyone has acted. It's a misdeal and if the table is full of regulars they all know it. No need to call over a usually busy floor.

But if a newbie starts to protest (he probably holds nice cards) then the floor should still be called. If there is some question regarding how much action there was before the mistake was discovered than the floor should be called. If there seems to be a significant protest from one of the players, then the floor should be called.

OTOH, this situation was about as seriously in need of a floor decision as any I've seen. I'm easy on dealers but this is unforgivable.

~ Rick

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A (now former) dealer in my room apparently screwed up and handled a boxed card incorrectly which caused a big hassle. The result was that the next time I came in there was a memo that said Dealers were to not make ANY decsion from the box and that this included the handling of exposed cards on the deal. That didn't last very long as the floor got tired of being called every time a card got exposed on the deal, and the players also would get upset about having the game come to a standstill waiting for the floor for this.

At the time I was still pretty new, but if that memo came out today when I know how much I can get away with (and which floor people have a sense of humor) the first hand that went to showdown I would call the floor:

Floor: What's the problem?

Me: Well this player has a pair of Aces with a Jack kicker, and this player has a pair of Queens with a 9 kicker.

Floor: And whats the problem?

Me: Well Who wins? The memo said I'm not supposed to make any decisions from the box.