[QuadsOverQuads]

That's ridiculous conduct by the dealer.

First off, as another poster has pointed out, the burn cards are kept separate from the muck for a reason. If a dispute arises (such as this), they are identifiable and any necessary corrections can be made without resorting to guesswork. If the dealer didn't keep the burn separate from the muck, that's error #1.

Second, if an error like this occurs it's DEFINITELY a floor call, so that the integrity of both the dealer and the establishment will not be called into question. You want a supervisor to oversee any correction of the board to make sure there is no lingering issue after the hand is over.

Third, when a player asks for a floor decision here you call the floor. As a dealer, I can't imagine telling a player to leave the table and find the floor for himself when a $300+ pot is at stake. That's just plain nuts.

Fourth, when a dispute is ongoing over a pot, you DO NOT muck the cards and start dealing the next hand (effectively destroying the evidence that the floor would need in order to correctly make any further call).

I have no idea if this was just a very inexperienced dealer in a moment of panic ("oh god, don't let the floor know I screwed up!") or if this was a shadier thing, but the handling of this as you described was just plain awful.

At minimum, I'd have made a formal complaint to the management about this, and I'd have asked them to review the surveillance tapes if possible.


q/q