Re: Help -- I have NEVER seen this happen before.
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"I want to call the floor," I tell the dealer. "Even if you did burn one too many, you finished dealing the hand and declared a winner. And you didn't even explain how you picked out the two cards you ended replacing the turn and river with!"
"We don't need the floor," the dealer responds. "I made a mistake and I fixed it."
"I want to talk to the floor," I say.
"Then go get the floor," the dealer responds.
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This is the only part of the story that really and truly amazes me.
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