Re: Wynn management: pathetically incompetent? or just plain jerks?
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What would have been the reaction if the floor had been apologetic, ie "Sorry guys but I have to move you", and then offer "No Drop" for the next 20 min?
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Nice dream. I probably would have responded better, and they probably would have kept the game going, if they had the foresight to do this. But there was nothing even remotely apologetic about how they went about breaking up the game. Basically they wanted the game gone, and they got what they wanted. Perhaps their drunk dealers were just too rowdy for the upper limit snobs that might show up in a few hours or so. And Hey, if my money's no good here, I can always go elsewhere. I just feel a bit disillusioned because I thought the wynn was basically well run, despite some problems. Now I think the problems stem from upper management's inability to grasp simple cardroom economics, their lack of caring about pleasing their customers, and their tendency to have their noses up in the air.
I should ask: why would you even START a game at a table where you intend to force them to move (i.e. BREAK) later? Another dropped ball I guess. The mis-management must be coordinated between shifts.
It should be noted that the VAST majority of poker revenue dollars come from the small and lower mid limit game players, NOT the high limit players.
It's OK though guys, I'm not THAT upset. MGM and mirage and a few others still have plenty of the games that wynn is too snooty to keep satisfied customers coming back to.
al
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