[Dany]

[ QUOTE ]
Wow, I could see them awarding you the size of the pot including his bet, but assuming any more action is flat out wrong. So you raise the river, if he's really good he might fold. If not there's a very good chance he just calls your $15 raise or whatever. Or maybe you smell a rat and only call the $12. HE has a disconnect and doesn't call your raise. Whatever. If they're paying you out of pocket, nobody loses (except for the site - terrible business decision) but if they took it out of the guy's account, I'd never play there again. No way I'd feel comfortable that I would not ever be on the other end of somebody disconnecting and the site somehow determining later that I would have lost and taking money from my bankroll to pay the disconnector.

This is "great customer service" in that you got extra money, but they are WAY overstepping their bounds by assuming any further action in the hand beyond the bets on the table.

[/ QUOTE ]

theblitz is happy, the winner of that hand is not unhappy and people are talking about it on this forum....I think it's a pretty good business decision.